They are sending them into SNOW sales arms. By doing that... Sent from my iPhone
> On Jul 29, 2014, at 5:48 PM, Ken Pritchard <[email protected]> wrote: > > ** > I agree with this also, however it doesn’t generate any revenue for BMC. > Originally in the old days it might have since they had a crew that would > come in and build systems for folks, but their professional services seems to > be more left to their partners now. > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Saji Philip > Sent: Tuesday, July 29, 2014 5:43 PM > To: [email protected] > Subject: Re: ENGAGE > > ** > I whole heartily agree John. I believe the strong and differentiator of > Remedy is ARS. BMC should encourage and not discourage development. > > On Jul 29, 2014 4:11 PM, "John Sundberg" <[email protected]> > wrote: > ** > Thanks for the plug Mr. Baker. > > Good one. > > I don’t think you will find any BMC Remedy specific stuff at KEG. > > BUT*** - you will definitely find stuff on how to make your BMC Remedy system > nicer/easier to manage and how to do even more with the system you already > have. > > Also - I will throw in — this is not a new complaint/issue for BMC RUG — this > has been the issue for quite awhile. > > Ultimately - the ARSList is looking for a Remedy development only event. (Not > even ITSM) > > If BMC (or somebody else) would create it — it would be helpful — and > therefore people would expand their existing system. > > A “sticky system” is a system that solves your needs in unique ways that are > not easily replaceable. But - if your goal is to be out of the box and ITIL > (Blah blah blah). Well, you just made it very easy for your competitor to > displace you. Where - the only differentiator of meaning is price — and that > is not a fight BMC wants to be in (or most any company for that matter). > > A “sticky system” is one that you can make yours. So BMC would be wise in > encouraging that, making it be easy and the “norm” to do so. > > Educate - and it can happen. > > Show everybody new features for out of the box - and you simplify your > replacement strategy for your competitors. > > > -John > > > On Tue, Jul 29, 2014 at 2:44 PM, John Baker <[email protected]> > wrote: > Hello, > > This thread is rapidly becoming one of ARSlist's longest threads > (https://www.javasystemsolutions.com/arslist/view/89064249#message-thread) > :-) > > I've looked at the conference agenda and it does feel more marketing > than substance. Perhaps John Sundberg can expand his KEG conference to > include a day of Remedy-things-for-keen-admins? > > > John > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > > > -- > John Sundberg > > Kinetic Data, Inc. > "Your Business. Your Process." > > 651-556-0930 I [email protected] > www.kineticdata.com I community.kineticdata.com > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
