Service Now? > On Jul 29, 2014, at 9:01 PM, David Charters <[email protected]> > wrote: > > ** > What is SNOW sales? > > > Sent from my Verizon Wireless 4G LTE smartphone > > > -------- Original message -------- > From: Zandi > Date:07/29/2014 19:48 (GMT-05:00) > To: [email protected] > Subject: Re: ENGAGE > > ** > They are sending them into SNOW sales arms. By doing that... > > Sent from my iPhone > >> On Jul 29, 2014, at 5:48 PM, Ken Pritchard <[email protected]> wrote: >> >> ** >> I agree with this also, however it doesn’t generate any revenue for BMC. >> Originally in the old days it might have since they had a crew that would >> come in and build systems for folks, but their professional services seems >> to be more left to their partners now. >> >> From: Action Request System discussion list(ARSList) >> [mailto:[email protected]] On Behalf Of Saji Philip >> Sent: Tuesday, July 29, 2014 5:43 PM >> To: [email protected] >> Subject: Re: ENGAGE >> >> ** >> I whole heartily agree John. I believe the strong and differentiator of >> Remedy is ARS. BMC should encourage and not discourage development. >> >> On Jul 29, 2014 4:11 PM, "John Sundberg" <[email protected]> >> wrote: >> ** >> Thanks for the plug Mr. Baker. >> >> Good one. >> >> I don’t think you will find any BMC Remedy specific stuff at KEG. >> >> BUT*** - you will definitely find stuff on how to make your BMC Remedy >> system nicer/easier to manage and how to do even more with the system you >> already have. >> >> Also - I will throw in — this is not a new complaint/issue for BMC RUG — >> this has been the issue for quite awhile. >> >> Ultimately - the ARSList is looking for a Remedy development only event. >> (Not even ITSM) >> >> If BMC (or somebody else) would create it — it would be helpful — and >> therefore people would expand their existing system. >> >> A “sticky system” is a system that solves your needs in unique ways that are >> not easily replaceable. But - if your goal is to be out of the box and ITIL >> (Blah blah blah). Well, you just made it very easy for your competitor to >> displace you. Where - the only differentiator of meaning is price — and that >> is not a fight BMC wants to be in (or most any company for that matter). >> >> A “sticky system” is one that you can make yours. So BMC would be wise in >> encouraging that, making it be easy and the “norm” to do so. >> >> Educate - and it can happen. >> >> Show everybody new features for out of the box - and you simplify your >> replacement strategy for your competitors. >> >> >> -John >> >> >> On Tue, Jul 29, 2014 at 2:44 PM, John Baker <[email protected]> >> wrote: >> Hello, >> >> This thread is rapidly becoming one of ARSlist's longest threads >> (https://www.javasystemsolutions.com/arslist/view/89064249#message-thread) >> :-) >> >> I've looked at the conference agenda and it does feel more marketing >> than substance. Perhaps John Sundberg can expand his KEG conference to >> include a day of Remedy-things-for-keen-admins? >> >> >> John >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" >> >> >> >> -- >> John Sundberg >> >> Kinetic Data, Inc. >> "Your Business. Your Process." >> >> 651-556-0930 I [email protected] >> www.kineticdata.com I community.kineticdata.com >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: > "Where the Answers Are" and have been for 20 years_
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
