It's probably customizable in the same way that FrontRange is technically customizable, but only using a proprietary BPML programming interface. That's not as easy to learn or quick to work in as the AR System interface, nor is it as flexible or as extensible. I've yet to see a faster prototype engine than the AR System, and have also yet to see a business process that it can't be made to track.
Rick On Wed, Jul 30, 2014 at 8:32 AM, John Baker <[email protected]> wrote: > Joe > > I thought SNOW was customisable "to an extent", and in a sense, BMC are > pushing exactly the same concept, ie overlays, painful to change > something, a sense that core ITSM is all that really matters etc. > Customisation is a double edged sword: it's very powerful, but it's very > expensive to support. > > > John > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
