My first app was a rebuild of a custom HelpDesk we used internally....it was on 3.2...had tons of bells and whistles and did many things that tons of systems I've worked on since didn't do...was a healthy team and experience to start off my Remedy career...wow, it's been a long time.
On Wed, Nov 12, 2014 at 10:27 AM, Jason Miller <[email protected]> wrote: > ** > I thought I would start a side topic from the "how fast could that be?" > thread. We have seen more and more "out of the box ITSM" installs in > recent years and custom development appears to be less prevalent. Many of > us started out building anything and everything under the sun. > > For me, I had just switch from working in an aerospace fabrication shop to > my first IT job at a help desk. About 6 months in I became very interested > in what else Remedy could do. As I learned more about what Remedy could do > I really wished we would of had it at the job I had left. > > So with that my first app was one geared around running a fab shop. The > app tracked customers, jobs/parts, equipment and staff. It could associate > what machine a part is in and who is working on it. Also it could show the > status of a machine so planners didn't schedule a job in a machine that was > down for maintenance. Also you could not schedule machinists to a job if > they were on vacation. > > It probably also had things like an email to the worker when a job/part > was assigned to them. I have been trying to find the definition in recent > years. I am sure I would get a kick out of how I built things back then. > > Jason > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
