My first app was on a 4.x system (I think).  It was for The Ohio State
University Med Center Security office.  It tracked location information of
all the Security Guards doing rounds.  It also was used to track security
incidents.  It was a monster.  I designed it before I had a decent
understanding of decent design.  But, it worked, and the Security folks
seemed to like it.

On Thu, Nov 13, 2014 at 10:11 AM, Danaceau, Chris <chris.danac...@finra.org>
wrote:

> **
>
> That was it J
>
>
>
> --
>
> Thank You,
>
>
>
> Chris Danaceau
>
> FINRA
>
> 240-386-6728 (desk)
>
> 301-367-8949 (cell)
>
> Remedy FAQ
> <http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Wednesday, November 12, 2014 4:48 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: OT: What was the first ARS app you built?
>
>
>
> **
>
> it it was branded 'Phoenix', then yes...that was the system :)
>
>
>
> On Wed, Nov 12, 2014 at 2:33 PM, Danaceau, Chris <chris.danac...@finra.org>
> wrote:
>
> **
>
> LJ was the the WCom system I eventually took over?
>
>
>
> --
>
> Thank You,
>
>
>
> Chris Danaceau
>
> FINRA
>
> 240-386-6728 (desk)
>
> 301-367-8949 (cell)
>
> Remedy FAQ
> <http://wiki.finra.org/confluence/display/TechOpsCtr/Remedy+FAQ>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Wednesday, November 12, 2014 12:51 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: OT: What was the first ARS app you built?
>
>
>
> **
>
> My first app was a rebuild of a custom HelpDesk we used internally....it
> was on 3.2...had tons of bells and whistles and did many things that tons
> of systems I've worked on since didn't do...was a healthy team and
> experience to start off my Remedy career...wow, it's been a long time.
>
>
>
> On Wed, Nov 12, 2014 at 10:27 AM, Jason Miller <jason.mil...@gmail.com>
> wrote:
>
> **
>
> I thought I would start a side topic from the "how fast could that be?"
> thread.  We have seen more and more "out of the box ITSM" installs in
> recent years and custom development appears to be less prevalent.  Many of
> us started out building anything and everything under the sun.
>
>
>
> For me, I had just switch from working in an aerospace fabrication shop to
> my first IT job at a help desk.  About 6 months in I became very interested
> in what else Remedy could do.  As I learned more about what Remedy could do
> I really wished we would of had it at the job I had left.
>
>
>
> So with that my first app was one geared around running a fab shop.  The
> app tracked customers, jobs/parts, equipment and staff.  It could associate
> what machine a part is in and who is working on it.  Also it could show the
> status of a machine so planners didn't schedule a job in a machine that was
> down for maintenance.  Also you could not schedule machinists to a job if
> they were on vacation.
>
>
>
> It probably also had things like an email to the worker when a job/part
> was assigned to them.  I have been trying to find the definition in recent
> years.  I am sure I would get a kick out of how I built things back then.
>
>
>
> Jason
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
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>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  Confidentiality Notice:: This email, including attachments, may include
> non-public, proprietary, confidential or legally privileged information. If
> you are not an intended recipient or an authorized agent of an intended
> recipient, you are hereby notified that any dissemination, distribution or
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> delete this e-mail, its attachments, and any copies of it immediately. You
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> Thank you.
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>



-- 
Warren R. Baltimore II
Remedy Developer
410-533-5367

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