Carina, I have done a 7.5 32-bit -> 8.1 64-bit before, and I did exactly like you said...install a new on the new server, and then upgrade....
The thing about the upgrade is that it's not necessarily upgrading the DB that was installed, it's upgrading the DB that's pointed to during the upgrade....so, from that, what I would try, and expect it to work, is to 1 - Install 8.1 in a 'new' install on the new hardware, new db, etc 2 - Restore the prod db to the same server as the new install was done to 3 - Point your 'new' install to the restored db via config files 4 - Upgrade the Remedy install to 8.1 which is essentially option B if I'm not mistaken... On Fri, Dec 12, 2014 at 10:54 AM, Carina Burns <[email protected]> wrote: > > I should add that the first suggestion I received on my new support ticket > was to upgrade the Oracle 10g database to 12c. Unfortunately, as there are > other applications pointing to it that aren't certified with 12c, I can't > do this. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
