Find out from Support if the Database version necessarily needs to be at 12c or just the Oracle client that the AR System would use.
Since you are all custom and no OTB, your upgrade path should be quite simple. Just make sure that you do not have any customizations done to ANY of the OTB forms (core AR System forms in your case since you do not use ITSM). If you have customizations, to any of the OTB forms, those customizations would need to be converted to an overlay. I do not know specifics about 8.x to do this, but for 7.6.04 the BPCU utility would take care of that for you. Find out if you need to use something similar. Cheers Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Carina Burns Sent: Friday, December 12, 2014 12:55 PM To: [email protected] Subject: Re: Help with upgrade path I should add that the first suggestion I received on my new support ticket was to upgrade the Oracle 10g database to 12c. Unfortunately, as there are other applications pointing to it that aren't certified with 12c, I can't do this. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
