Hi,
I ran into this problem when I had added a few display-only-fields to support
server side workflow. Very annoying...
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
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> Aditya,
> Yes, Misi is 100% correct. When adding attributes to CMDB you are supposed
> to do it through the class manager, which manages all of the forms and
> joins and such. Overlays are not supported and will need to be
> deleted...which means you will loose your custom attributes, but you'll
> want to take a backup and restore them after the upgrade and the attributes
> are added in 'properly'
>
> On Fri, Dec 12, 2014 at 5:30 AM, Aditya Shrivastava <[email protected]>
> wrote:
>
>> **
>> Hi Claire and Terry,
>>
>> While upgrading Atrium Core from 7.6.04 to 8.1.01, even I am getting this
>> error on installer that
>> (X) Following forms have overlays created. Atrium install needs this
>> overlay to be deleted. Please delete the overlay for following forms before
>> proceeding with upgrade:
>> BMC.CORE:BMC_BaseElement
>> BMC.CORE:BMC_BaseElement:AUDIT
>> BMC.CORE:BMC_ComputerSystem
>> BMC.CORE:BMC_Equipment
>>
>> We do have custom attributes for some of the classes including those
>> mentioned above but I believe this should be preserved.
>> Please suggest how to correct this error?
>>
>> Also, we plan to upgrade ITSM after this. Should I be prepared to see such
>> errors there as well?
>> Please suggest how to take it forward.
>>
>> Regards,
>> Aditya
>>
>> On Tue, Oct 28, 2014 at 4:06 AM, Terry Bootsma <[email protected]>
>> wrote:
>>>
>>> **
>>> Claire:
>>>
>>> The fact that your prod db was changed when you deleted your overlays in
>>> Dev Studio when connecting to RemTST tells me that maybe you didn't update
>>> your database connection from your RemTST VM to point to the test
>>> database? I know it is pretty obvious, but that is the only reason I
>>> could think it would happen. But, why you should have to delete your
>>> overlays is confusing (unless your overlays were corrupt ? ) . That's the
>>> whole purpose of overlays.
>>>
>>> Terry
>>>
>>>
>>> ------------------------------
>>> *From:* Action Request System discussion list(ARSList) [mailto:
>>> [email protected]] *On Behalf Of *Sanford, Claire
>>> *Sent:* October-27-14 6:06 PM
>>> *To:* [email protected]
>>> *Subject:* Deleting Overlays - Nightmare
>>>
>>> **
>>> I’m trying to do an “upgrade” on a new VM server. Did ARS 7.6.04 PS3
>>> to
>>> ARS 8.01.03. Just a few hiccups.
>>>
>>> Going from Atrium Core 7.6.04 SP3 to SP5 has been the nightmare. Once
>>> that is done then I’ll be doing the rest of the ITSM stuff which is
>>> heavily
>>> overlayed!
>>>
>>> I have had the DBA copy the Prod DB to a new space RemTST and the
>>> installer for the CMDB told me to delete the Overlays for some of the
>>> “BMC.CORE:” forms.
>>>
>>> When I did this using Dev Studio (after confirming with the support
>>> dude), the tables went from “Overlayed” to “Unmodified”. On RemTST.
>>>
>>> It also happened on RemProd. The Production Database. I was not even
>>> logged into the Prod server in Dev Studio. All those forms now show
>>> Unmodified instead of Overlayed.
>>>
>>> Because the fields were entered using the class manager, my fields should
>>> still be there. There is a backup from this morning for RemProd.
>>>
>>> The DBA looked at the database on the Oracle level and said that the
>>> table ID numbers I gave him are there. They do not show up when I look at
>>> the DB via ArUtilities.
>>>
>>> Any Ideas? I have not had to delete an overlay since going into
>>> production and am concerned about the ramifications.
>>>
>>> All I have gotten from BMC support for all of my questions regarding this
>>> upgrade have been copies of KB articles instead of just a yes/no answer to
>>> my direct questions.
>>>
>>> Once Again! Overlays do not make patching and upgrading easier!
>>>
>>> Claire
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
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