Adding to above also check if in preferences user is set to retrieve those many records only due to which you are getting 2000 records.
-Ravindrakumar On 22-Feb-2015 7:37 PM, "Ravindrakumar Rodge" <[email protected]> wrote: > There's a parameter in ar. cfg which sets the server cache size. > Server-side-chunk-size: > It must be set to 2000. > Also check if the server is licensed or its being used in evaluation mode. > Evaluation mode only retrieve 2000 records from any form. > > - Ravindrakumar > On 20-Feb-2015 10:13 PM, "Terri Lockwood" <[email protected]> > wrote: > >> ** >> >> I've got a dilemma that I'm hoping you experts can help me with. Have a >> development system with version 8.1.01. I'm trying to pull company >> records and have tried both from AR User and from MidTier. I can pull >> 2412 records from both but when I make a report on the web it is only >> showing 2000 records. (Report from User tool reports on all 5000) I >> went into the System Admin console and found that under the Configuration >> tab the "*Max Entries Returned By GetList*" was set to 2000. I have >> changed it to 5000 and saved it. I cleared both browser and server >> cache but it will still only return 2000 records using the web. I then >> restarted both the app and midtier server. Sill the same. Where am I >> missing another setting? Thanks in advance for your help! >> >> >> >> >> >> ~~~~~~~~~~~~~~~ >> >> Terri >> >> >> >> ARS 8.1.01 >> >> ITSM 8.1.01 >> >> Midtier 8.1.01 >> >> Windows 2008 R2 >> >> MS SQL 2008 R2 SP2 >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

