Adding to above also check if in preferences user is set to retrieve those
many records only due to which you are getting 2000 records.


-Ravindrakumar
On 22-Feb-2015 7:37 PM, "Ravindrakumar Rodge" <[email protected]> wrote:

> There's a parameter in ar. cfg which sets the server cache size.
> Server-side-chunk-size:
> It must be set to 2000.
> Also check if the server is licensed or its being used in evaluation mode.
> Evaluation mode only retrieve 2000 records from any form.
>
> - Ravindrakumar
> On 20-Feb-2015 10:13 PM, "Terri Lockwood" <[email protected]>
> wrote:
>
>> **
>>
>> I've got a dilemma that I'm hoping you experts can help me with.  Have a
>> development system with version 8.1.01.  I'm trying to pull company
>> records and have tried both from AR User and from MidTier.  I can pull
>> 2412 records from both but when I make a report on the web it is only
>> showing 2000 records. (Report from User tool reports on all 5000)  I
>> went into the System Admin console and found that under the Configuration
>> tab the "*Max Entries Returned By GetList*" was set to 2000.  I have
>> changed it to 5000 and saved it.  I cleared both browser and server
>> cache but it will still only return 2000 records using the web.  I then
>> restarted both the app and midtier server.  Sill the same.  Where am I
>> missing another setting?  Thanks in advance for your help!
>>
>>
>>
>>
>>
>> ~~~~~~~~~~~~~~~
>>
>> Terri
>>
>>
>>
>> ARS 8.1.01
>>
>> ITSM 8.1.01
>>
>> Midtier 8.1.01
>>
>> Windows 2008 R2
>>
>> MS SQL 2008 R2 SP2
>>
>>
>>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>

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