Hi guyswhen opening the mid-tier config page everything works fine except
when i click on the Cache settings, I get this: I also get this when trying to
open the login page. any help gratefully received with thanks.This is a new
install of ARS 8.1 on SQL Server. I can access the system fine from a WUT.
HTTP Status 500type Exception reportmessagedescription The server encountered
an internal error () that prevented it from fulfilling this
request.exceptionorg.apache.jasper.JasperException: Unable to compile class for
JSP:
An error occurred at line: 1 in the generated java file
The type java.util.regex.Pattern cannot be resolved. It is indirectly
referenced from required .class files
An error occurred at line: 19 in the generated java file
The import java.util.regex.Pattern cannot be resolved
An error occurred at line: 78 in the jsp file: /shared/login_common.jsp
Pattern cannot be resolved
75: else
76: requrl = Validator.StripOffScriptTag(requrl);
77: if(requrl!=null)
78:
requrl=Validator.URLParamsEscape(requrl.replaceAll(Pattern.quote("\""),
"%22"));
79: if (requrl != null && (requrl.length()>0) && requrl.charAt(0) == '/') {
80: int appidx = requrl.indexOf("/apps/");
81: if (appidx != -1) {
Stacktrace:
org.apache.jasper.compiler.DefaultErrorHandler.javacError(DefaultErrorHandler.java:92)
org.apache.jasper.compiler.ErrorDispatcher.javacError(ErrorDispatcher.java:330)
org.apache.jasper.compiler.JDTCompiler.generateClass(JDTCompiler.java:439)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:334)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:312)
org.apache.jasper.compiler.Compiler.compile(Compiler.java:299)
org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:586)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:317)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
com.remedy.arsys.support.UTF8EncodingFilter.doFilter(Unknown Source)
note The full stack trace of the root cause is available in the Apache
Tomcat/6.0.20 logs.
Apache Tomcat/6.0.20
Shafqat Ayaz
From: Ravindrakumar Rodge <[email protected]>
To: [email protected]
Sent: Sunday, February 22, 2015 2:10 PM
Subject: Re: Reports cutting off at 2000 records
**Adding to above also check if in preferences user is set to retrieve those
many records only due to which you are getting 2000 records.
-Ravindrakumar
On 22-Feb-2015 7:37 PM, "Ravindrakumar Rodge" <[email protected]> wrote:
There's a parameter in ar. cfg which sets the server cache size.
Server-side-chunk-size:
It must be set to 2000.
Also check if the server is licensed or its being used in evaluation mode.
Evaluation mode only retrieve 2000 records from any form. - Ravindrakumar On
20-Feb-2015 10:13 PM, "Terri Lockwood" <[email protected]> wrote:
**I’ve got a dilemma that I’m hoping you experts can help me with. Have a
development system with version 8.1.01. I’m trying to pull company records and
have tried both from AR User and fromMidTier. I can pull 2412 records from
both but when I make a report on the web it is only showing 2000 records.
(Report from User tool reports on all 5000) I went into the System Admin
console and found that under the Configuration tab the “Max Entries ReturnedBy
GetList” was set to 2000. I have changed it to 5000 and saved it. I cleared
both browser and server cache but it will still only return 2000 records using
the web. I then restarted both the app and midtier server. Sill the same.
Where am I missing another setting? Thanks in advance for your help!
~~~~~~~~~~~~~~~Terri ARS 8.1.01ITSM 8.1.01Midtier 8.1.01Windows 2008 R2MS SQL
2008 R2 SP2 _ARSlist: "Where the Answers Are" and have been for 20 years_
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