Hi Amit,
I think I need to take my statement back, I previously thought its plugin
related question that you are asking hence I decided to suggest you to have
webservice plugin running on a dedicated RPC socket (thread) like this,
plugins>
<plugin>
<name>ARSYS.ARF.WEBSERVICE</name>
<pathelement type="location">C:/Program Files/BMC
Software/ARSystem/pluginsvr/websvcjava81_build001.jar</pathelement>
<classname>com.bmc.arsys.ws.plugin.WSPlugin</classname>
<userDefined>
<RPC><RPC>
<timeout>40</timeout>
</userDefined>
</plugin>
However, I see you are looking for something from client side, as far as I know
inbound Webservice don't use a plugin. So there it's just client - midtier -
ARserver, no plugin involved. So whatever the client you are using to trigger
the call to remedy , that client should have RPC Thread aware. But in current
design I don’t see that is possible.
Regards,
Kiran
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Remedy consultant
Sent: 09 March 2015 17:48
To: [email protected]
Subject: Re: Need info about private queue
**
Hello Kiran,
Can you please elaborate more on this? Yes i agree that we do have web service
plugin .
Regards,
Amit
On Mon, Mar 9, 2015 at 5:43 PM, Hullule, Kiran
<[email protected]<mailto:[email protected]>> wrote:
**
Yes you can , considering you are using webservice plugin and you have
pluginsvr_config.xml file that has this webservice integration setup.
From: Action Request System discussion list(ARSList)
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Remedy
consultant
Sent: 09 March 2015 17:25
To: [email protected]<mailto:[email protected]>
Subject: Need info about private queue
**
Hello All,
We have inegration with third party apllication built in .NET with Remedy. This
integration uses web services to create request in remedy application.
Is there any way to configure private queue directly or indirectly for web
services?
Regards,
Amit
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