You can always connect to a specific Mid-Tier that connects to the AR Server on a private port.
Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Hullule, Kiran Sent: Monday, March 09, 2015 8:02 AM To: [email protected] Subject: Re: Need info about private queue ** Hi Amit, I think I need to take my statement back, I previously thought its plugin related question that you are asking hence I decided to suggest you to have webservice plugin running on a dedicated RPC socket (thread) like this, plugins> <plugin> <name>ARSYS.ARF.WEBSERVICE</name> <pathelement type="location">C:/Program Files/BMC Software/ARSystem/pluginsvr/websvcjava81_build001.jar</pathelement> <classname>com.bmc.arsys.ws.plugin.WSPlugin</classname> <userDefined> <RPC><RPC> <timeout>40</timeout> </userDefined> </plugin> However, I see you are looking for something from client side, as far as I know inbound Webservice don't use a plugin. So there it's just client - midtier - ARserver, no plugin involved. So whatever the client you are using to trigger the call to remedy , that client should have RPC Thread aware. But in current design I don’t see that is possible. Regards, Kiran From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Remedy consultant Sent: 09 March 2015 17:48 To: [email protected] Subject: Re: Need info about private queue ** Hello Kiran, Can you please elaborate more on this? Yes i agree that we do have web service plugin . Regards, Amit On Mon, Mar 9, 2015 at 5:43 PM, Hullule, Kiran wrote: ** Yes you can , considering you are using webservice plugin and you have pluginsvr_config.xml file that has this webservice integration setup. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Remedy consultant Sent: 09 March 2015 17:25 To: [email protected] Subject: Need info about private queue ** Hello All, We have inegration with third party apllication built in .NET with Remedy. This integration uses web services to create request in remedy application. Is there any way to configure private queue directly or indirectly for web services? Regards, Amit _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
