I end up with 2 windows open the default view and the new view.
I tried in three steps but that still didn't work
On Window Open - Set temp field to Searching
On Window Open - Close Window
On Window Close - Open Window (with the temp field as my
qualification) but it fails the qualification
Regards,
==================================================
Julia James
Application Developer and Support, IC3-SMI for Remedy and Impact
ITIL® V3 Foundation Certified
IBM Corporation, GTS - Strategic Outsourcing Delivery
Office: 860-275-5625 (External)
Internet: [email protected]
Address: 106 Moosehorn Road, Northfield, CT 06778
“Try to help others, if you are not able to be of help, then at least do
them no harm.” Dalai Lama
From: Jayesh <[email protected]>
To: [email protected]
Date: 03/10/2015 12:34 PM
Subject: Re: Redirect to a View on Query
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>
**
You can compare the VUI in run if with the same view which u want on
search and if not same ,you can write if action to open the desired view
in open window
From: Julia James
Sent: 10-03-2015 10:38 PM
To: [email protected]
Subject: Re: Redirect to a View on Query
** Actually it doesn't matter, as long as the search results are in the
correct view it doesn't matter which view the search screen starts on. I
need the NewDefaultAdminView (Form Alias: MECHModify).
The way I have it currently set up is that the DefaultAdminView has a
message on the top in Query Mode that says "You are not in the correct
search screen, click the Search button". The Search button will redirect
the user to the correct view. The customer is not too happy with that
option because he feels it should automatically bring him to the correct
search window.
Regards,
==================================================
Julia James
Application Developer and Support, IC3-SMI for Remedy and Impact
ITIL® V3 Foundation Certified
IBM Corporation, GTS - Strategic Outsourcing Delivery
Office: 860-275-5625 (External)
Internet: [email protected]
Address: 106 Moosehorn Road, Northfield, CT 06778
“Try to help others, if you are not able to be of help, then at least do
them no harm.” Dalai Lama
From: Jayesh <[email protected]>
To: [email protected]
Date: 03/10/2015 12:01 PM
Subject: Re: Redirect to a View on Query
Sent by: "Action Request System discussion list(ARSList)"
<[email protected]>
**
Do you want default search view to be shown as the newly created view? Or
once you search the data,it should open in a new view?
From: Julia James
Sent: 10-03-2015 10:18 PM
To: [email protected]
Subject: Redirect to a View on Query
** Hi,
I am on Remedy 7.5 and the customer use Remedy User and not the web to
access the application.
I'm trying to write some code that on Query the system will redirect the
user to another view. So when the user opens the form in search mode from
the Object List it will bring them to the view.
This is my form information.
Form Name: MECH:Tkt
Form Alias: MECH Ticket
Form View Label: Default Administrator View
Form Alias: MECHModify
Form View Label: NewDefault Administrator View
I have tired using Run Process for Application-Get-Form-Name and
Application-Get-Form-Alias but I don't have the syntax right. I have
tried every possible combination I can think of.
My workflow is firing on Window Loaded with a Qualification on $OPERATION$
= "QUERY"
When the system opens in Query I get the following RunProcess Active Link:
Problem:
Hint: The system cannot find the file specified.
Any help would be appreciated.
Julia James
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_ARSlist: "Where the Answers Are" and have been for 20 years_
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