SUMMARY: I'm in a worse spot than I thought. I don't seem to be able to remove any address from the whitelist. I don't remove addresses frequently. I don't know how long this has been an issue. *I'm concerned that a verify in the list GUI shows different results that the address GUI and that I can't remove addresses at all it seems.* What could I have misconfigured? What could I be doing wrong?
I've been using the lists GUI forever, long before the address icon became an option. I like that the lists feature shows personal lists and that I can do things in bulk. I also go there for tuplets. But your suggestion is a good one, check somewhere else. I entered that address into the address GUI, and incredibly, the only whitelist option is to add. I assume that if the address GUI has ADD to Whitelist, that it doesn't think an address is whitelisted. I don't know if that's looking at the personal whitelists too. If I enter the same thing in the lists screen, it still shows scam...@gmail.com Whitelisted scam...@gmail.com,@OurCharity.org personal Whitelisted scam...@gmail.com,oneu...@ourcharity.org personal not Whitelisted So there's conflicting information as far as I understand it. And I don't know what to do to fix this and figure out why it's happening. Just to see if this would fix it, from the address window, I added to whitelist. Then I removed from whitelist from there. I went back to the lists window and did a verify. Unfortunately, there's no change, it still shows the 3 lines above. I've never experienced *anything* like with with ASSP before. To test further, I found another whitelisted address (this one was legitimate). I tried simply entering otheraddr...@outsidesender.org (I also tried with otheraddr...@outsidesender.org,* based on the gui instructions) I selected whitelist and remove and hit submit. I get a message: *otheraddr...@outsidesender.org <otheraddr...@outsidesender.org> removed from Whitelist* as I would expect. However, doing a verify still shows otheraddr...@outsidesender.org <scam...@gmail.com>, Whitelisted otheraddr...@outsidesender.org <scam...@gmail.com>,@OurCharity.org personal Whitelisted otheraddr...@outsidesender.org <scam...@gmail.com>,us...@ourcharity.org personal Whitelisted otheraddr...@outsidesender.org <scam...@gmail.com>,us...@ourcharity.org personal Whitelisted The lists GUI says: To add global whitelist entries use emailaddress . To remove or delete global whitelist entries use emailaddress,* . To add, remove or delete domain whitelist entries use emailaddress,@domain . I usually only use the email address, not emailaddress,* to remove from all. Have I been using the wrong removal syntax since the introduction of the personal whitelists all those years ago???? Maybe so and I never noticed because the gui seems to say I was successful on submit. Verify says otherwise. On Tue, Sep 24, 2019 at 7:49 PM Daniel Miller via Assp-test < assp-test@lists.sourceforge.net> wrote: > On 9/24/2019 9:25 AM, K Post wrote: > > Our users got a CEO spoofing email from a Gmail address. One user > > replied, whitelisting the gmail address. All is reported, now I just > > want to remove the address from the whitelist. > > > > I can't get the address out of the whitelist. I've got no idea why. > > I've done stuff like this for more than a decade on a regular basis. > > Have I gone mad, is something corrupted? I'm stuck. > > > > I did a verify first and got: > > > > scam...@gmail.com <mailto:scam...@gmail.com> Whitelisted > > scam...@gmail.com <mailto:scam...@gmail.com>,@OurCharity.org > > personal Whitelisted > > scam...@gmail.com <mailto:scam...@gmail.com>,oneu...@ourcharity.org > > personal Whitelisted > > I admit it took me a bit to find what you're talking about - because I > don't use the "Lists" screen. Instead - I generally use the "Address > Actions" screen. If you know it and have already tried it then ignore > the paragraph. > > Try opening the Address Actions, typing "scam...@gmail.com" into the > field, and press <TAB>. Regardless of what appears in the matches below > - click the drop down and review the available actions. If you see, > "Remove from Whitelist" it's still there - try submitting from this > screen. If you see "Add to Whitelist" - the entry was deleted previously. > > I'm curious as to the results of the above. > -- > Daniel > > > > _______________________________________________ > Assp-test mailing list > Assp-test@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/assp-test >
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