I am truly sorry that I'm annoying you, that's certainly not intentional. I appreciate your reply, and I hope you'll continue to help me, despite the annoyance. I'm trying to be as detailed as possible.
I wasn't using the email interface, I was using the GUI list. As per your instructions, I just tried 2 different ways via the email interface without any removal being successful. First using an admin email address, I sent a message to the remove address, with no subject, with only: scam...@gmail.com,* in the body of the mail. That got me an email reply: Whitelist Deletion Report received. Thank you for reporting. scam...@gmail.com: *not on whitelist (at least your privat) - not removed* Whitelist summary for : scam...@gmail.com The privacy level of the Whitelist is currently: 'global & private(legacy)' scam...@gmail.com is not on Whitelist (global) scam...@gmail.com,@OurCharity is not on Whitelist (domain) scam...@gmail.com,m...@ourcharity.org is not on Whitelist (privat) [fyi, it's spelled "private"] I also emailed the removal address, with the subject "delete" and the same body. I got the same reply. It says it's not on the whitelist (not personal, not domain, and not global), but the GUI reports otherwise. I can also see the listing of this address in the whitelist when I do the (unrecommended) display of the whole list from the GUI. I don't know what I could be doing or what I have set that would prohibit addresses from being removed from the whitelist no matter what I try. Adding and then trying to remove using the addresstrans GUI, the lists gui, and the email interface all have been unsuccessful. Why would the list gui show whitelisted, but using the address functionality of the GUI doesn't show it as such? On Wed, Sep 25, 2019 at 11:29 AM Thomas Eckardt <thomas.ecka...@thockar.com> wrote: > RTM RTM RTM - or simply the GUI information completely > > 2018-05-29 > fixed in assp 2.6.2 *Fortress* build 18148: > > > changed: > > - admins are now able to remove global and domain based entries from > whitelist using the emailinterface > admins are now able to delete global and domain based database records > from the whitelistdb using the emailinterface > admins are now able to delete global and domain based database records > from the whitelistdb using the webinterface (GUI) > > 'EmailWhitelistRemove','Remove from Whitelist Address' > 'Any mail sent by local/authenticated users to this username will be > interpreted as a request to remove addresses from the whitelist. Do not put > the full address here, just the user part. > For example: asspnotwhite > > EmailAdmins and EmailAdminReportsTo are able to force global or domain > based removal and deletion requests as well as removal and deletion > requests for other users - like: > > sen...@domain.org,* > sen...@domain.org,@localdomain.org > sen...@domain.org,otheru...@localdomain.org > > * Per default a removal request is processed. To delete records from > whitelistdb, write "delete" (unquoted) into the subject of the report mail.* > * NOTICE: removing whitelist entries **will mark the records** as NOT > whitelisted!* > * NOTICE: deleting whitelist entries will DELETE ALL related records! For > example: an emailaddress is globaly whitelisted but markted as not > whitelisted for a specific domain.* > * Now if you DELETE the domain based record, all domain related records > will be deleted - but because of the global whitelisting,* > * all emailaddresses from this domain are now treated as whitelisted!* > > > Ken, you are annoying. > > Thomas > > > > > > Von: "K Post" <nntp.p...@gmail.com> > An: "ASSP development mailing list" < > assp-test@lists.sourceforge.net> > Datum: 25.09.2019 15:05 > Betreff: Re: [Assp-test] Trouble removing from whitelist (global > and personal) > ------------------------------ > > > > SUMMARY: I'm in a worse spot than I thought. I don't seem to be able to > remove any address from the whitelist. I don't remove addresses > frequently. I don't know how long this has been an issue. *I'm > concerned that a verify in the list GUI shows different results that the > address GUI and that I can't remove addresses at all it seems.* What > could I have misconfigured? What could I be doing wrong? > > I've been using the lists GUI forever, long before the address icon became > an option. I like that the lists feature shows personal lists and that I > can do things in bulk. I also go there for tuplets. But your suggestion > is a good one, check somewhere else. I entered that address into the > address GUI, and incredibly, the only whitelist option is to add. I assume > that if the address GUI has ADD to Whitelist, that it doesn't think an > address is whitelisted. I don't know if that's looking at the personal > whitelists too. > > If I enter the same thing in the lists screen, it still shows > *scam...@gmail.com* <scam...@gmail.com> Whitelisted > *scam...@gmail.com* <scam...@gmail.com>,@OurCharity.org personal > Whitelisted > *scam...@gmail.com* <scam...@gmail.com>,oneu...@ourcharity.org personal > not Whitelisted > So there's conflicting information as far as I understand it. And I don't > know what to do to fix this and figure out why it's happening. > > Just to see if this would fix it, from the address window, I added to > whitelist. Then I removed from whitelist from there. I went back to the > lists window and did a verify. Unfortunately, there's no change, it still > shows the 3 lines above. > > I've never experienced *anything* like with with ASSP before. To test > further, I found another whitelisted address (this one was legitimate). I > tried simply entering > *otheraddr...@outsidesender.org* <otheraddr...@outsidesender.org> (I also > tried with *otheraddr...@outsidesender.org* > <otheraddr...@outsidesender.org>,* based on the gui instructions) > I selected whitelist and remove and hit submit. > I get a message: > *otheraddr...@outsidesender.org* <otheraddr...@outsidesender.org>* removed > from Whitelist* > as I would expect. > > However, doing a verify still shows > *otheraddr...@outsidesender.org* <scam...@gmail.com>, Whitelisted > *otheraddr...@outsidesender.org * <scam...@gmail.com>,@OurCharity.org > personal Whitelisted > *otheraddr...@outsidesender.org * <scam...@gmail.com>,us...@ourcharity.org > personal Whitelisted > *otheraddr...@outsidesender.org * <scam...@gmail.com>,us...@ourcharity.org > personal Whitelisted > > The lists GUI says: > To add global whitelist entries use emailaddress . > To remove or delete global whitelist entries use emailaddress,* . > To add, remove or delete domain whitelist entries use emailaddress,@domain > . > > I usually only use the email address, not emailaddress,* to remove from > all. Have I been using the wrong removal syntax since the introduction of > the personal whitelists all those years ago???? Maybe so and I never > noticed because the gui seems to say I was successful on submit. Verify > says otherwise. > > > On Tue, Sep 24, 2019 at 7:49 PM Daniel Miller via Assp-test < > *assp-test@lists.sourceforge.net* <assp-test@lists.sourceforge.net>> > wrote: > On 9/24/2019 9:25 AM, K Post wrote: > > Our users got a CEO spoofing email from a Gmail address. One user > > replied, whitelisting the gmail address. All is reported, now I just > > want to remove the address from the whitelist. > > > > I can't get the address out of the whitelist. I've got no idea why. > > I've done stuff like this for more than a decade on a regular basis. > > Have I gone mad, is something corrupted? I'm stuck. > > > > I did a verify first and got: > > > > *scam...@gmail.com* <scam...@gmail.com> <mailto:*scam...@gmail.com* > <scam...@gmail.com>> Whitelisted > > *scam...@gmail.com* <scam...@gmail.com> <mailto:*scam...@gmail.com* > <scam...@gmail.com>>,@OurCharity.org > > personal Whitelisted > > *scam...@gmail.com* <scam...@gmail.com> <mailto:*scam...@gmail.com* > <scam...@gmail.com>>,oneu...@ourcharity.org > > personal Whitelisted > > I admit it took me a bit to find what you're talking about - because I > don't use the "Lists" screen. Instead - I generally use the "Address > Actions" screen. If you know it and have already tried it then ignore > the paragraph. > > Try opening the Address Actions, typing "*scam...@gmail.com* > <scam...@gmail.com>" into the > field, and press <TAB>. Regardless of what appears in the matches below > - click the drop down and review the available actions. If you see, > "Remove from Whitelist" it's still there - try submitting from this > screen. If you see "Add to Whitelist" - the entry was deleted previously. > > I'm curious as to the results of the above. > -- > Daniel > > > > _______________________________________________ > Assp-test mailing list > *Assp-test@lists.sourceforge.net* <Assp-test@lists.sourceforge.net> > *https://lists.sourceforge.net/lists/listinfo/assp-test* > <https://lists.sourceforge.net/lists/listinfo/assp-test> > _______________________________________________ > Assp-test mailing list > Assp-test@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/assp-test > > > > > DISCLAIMER: > ******************************************************* > This email and any files transmitted with it may be confidential, legally > privileged and protected in law and are intended solely for the use of the > individual to whom it is addressed. > This email was multiple times scanned for viruses. 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