VoIP Dealer wrote:
David,
You probably don't realize that you are posting a complaint about
something that has happened to 75% of the people that read this
list... not because they are customers, but because they are
PROVIDERS. Don't expect much sympathy when you left the account open
and they continued to charge as expected. If you don't tell your
cable company you are moving, you OWE them money whether or not you
live there anymore of if you "authorized" them. You entered into a
contract and are now complaining when they enforced the contract on you.
In the end, VoicePulse did the "right thing" from YOUR point of view,
gave you a refund and returned $41 that was rightfully theirs, so I
don't see what your complaint is at all. Try to even get one of these
one-man shops on the phone for a refund and see what happens.
I still think its very wrong on the part of Voicepulse to go digging
into another account he had and use that credit card to charge the first
account. If it was a mistake then so be it, but it sounds like a
deliberate attempt to change this guy no matter what.
Andres.
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