On Wed, 2006-05-31 at 22:32 +0200, Holger Ølholm - Transtech Communication Solutions wrote: > Dear Moshe, > > The rules clearly state that you are not allowed as a merchant or anyone else > other than the credit card holder to use a credit card without the customer's > permission. >
But in this case he aparently gave authorization for them to use the credit card to process his charges for service, which includes DIDs that were active on his account. It would be different if he had deleted them all and they still billed him for it, or if he had called them to cancel his account and they refused of otherwise failed to. Unless the contract had a term clause in it. If its a month to month contract and he has authorized them to make recurring monthly charges for service they provided, they are within their right to continue to bill his card. Note most contracts only require the vendor to provide the service, not that the service goes unused. I think that it is then questionable for someone to attempt to sway public opinion away from a company simply becuase they did what he agreed to, but decided after the fact he didnt want. Had he filed a chargeback with his credit card company, it is likely that they would have won given he couldnt prove the account was closed (no documentation to support that he closed it since he infact did not) and cancelation policies are typically looked at when a dispute arrises. They most likely gave him the money back because they just didnt want to deal with him. One thing that did come out of this is that everyone knows the email at least of the person that contracted for services and then decided they didnt want to pay after the fact, so they can make decisions on whether or not to conduct business with that person anymore. I personally wouldnt want to work with someone who admits that they order service then dont want to pay for it. Too much hassle. -- Trixter http://www.0xdecafbad.com Bret McDanel Belfast IE +44 28 9099 6461 DE +49 801 777 555 3402 Utrecht NL +31 306 553058 US WA +1 360 207 0479 US NY +1 516 687 5200 FreeWorldDialup: 635378 http://www.sacaug.org/ Sacramento Asterisk Users Group
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