All Look at vtiger.com, a branch of sugarcrm. It has trouble tickets and customer self service web portal.
Easy install and configuration. The vtiger email features were/was/are weak. This might have changed. On Tue, 2007-01-09 at 10:53, Cory Andrews wrote: > There are a number of open source ticketing systems, such as > http://otrs.org/ > > Google "open source ticketing" for others. Not sure of the CRM > features on these, but you could probably marry it up with something > like SugarCRM. > > Cory Andrews > > > ______________________________________________________________________ > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Dovid > Bender > Sent: Tuesday, January 09, 2007 11:44 AM > To: [email protected] > Subject: [asterisk-biz] OT: Client Management > > > Hello List, > Does anyone know of a web based software that I can keep track of work > done for clients (where I can add notes etc). I need something for > several techs to be able to log in see work being done for clients, > any problems etc. (i.e. If there is a team working on a clients phone > system - I can start the work, put in notes on what I did and the > night tech can log in and look at the ticket, see what I did and go > on). I dont mind a paid solution. > > Thanks, > > Dovid > > ______________________________________________________________________ > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz -- John J. Senay Mid-West Sales Manager cyLogistics 809 B Cuesta Dr., #2149 Mountain View, CA. 94040 Toll Free: 1-800-749-2734 ext. 9202 Fax: 1-650-694-4953 Fax (Intl.) 1-877-818-3383 _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
