Jed, How about answering any of the other questions that have been posed while you are at it. Also, getting any responses on private messages would be real nice - especially the multiple tickets that some of your clients have... Speaking of which, what is the status of your own phones?
Kris (My apologies to the rest of the list readers - Unfortunately this seems to be the only way to hope to get a response from SellVOIP.) Jed Stafford wrote: > The DNS entries are provided on the main page of the portal login.s > > -Jed > > > On May 7, 2007, at 5:12 PM, Mark Holm wrote: > >> I have been trying to get help on this from Jed or anybody Since >> April 4 when all my accounts went down. I followed all the >> instructions that Jed sent out for requesting the DID move, but NEVER >> received a message stating the new server names that should be used >> for registering with the new servers. I just noticed this afternoon >> that the FAQ section on their web site has a new list of names on it >> now that they say to use to check access speed with. Are those the >> names we should also be registering with? I tried plugging them into >> my setup, but am still not getting registration. >> >> Mean while all of my inbound numbers continue to give the message >> "You have reached a non-working number" when called. I have tried >> calling them, but their original number gave the same non-working >> number message also, and now it says you have to use area code 253 >> instead of 206, but that number also comes back with non-working >> number messages as well. How are you supposed to contact a company >> that is supposedly "still in business", but who's main published line >> doesn't work and doesn't respond to trouble tickets? >> >> I currently have 7 outstanding tickets in their system, 4 marked >> CRITICAL that range from requests for help to please for assistance, >> and have yet to receive ANY response from ANYBODY at SellVoIP. I even >> went so far as to report them to the Oregon PUC, but they can't reach >> them either… >> >> Jed, >> >> If you are still lurking on this listserver, can you PLEASE let us >> (me specifically) know: >> >> 1) How to contact you or your support team in a manner that will get >> an answer? >> 2) How to get a copy of the mystery email stating that Static IP >> addresses were changing to DNS names and what they should be changed >> to? Better yet, what should the correct SIP settings for a server >> with a static address? >> >> 3) Baring getting it working again, What is needed to facilitate a >> number port from your system and get a refund of the moneys sitting >> in my accounts on your system. >> >> Hopefully you can sense my frustration on this. We've been with you >> for almost 2 years and were a supporter until now. Help me be a >> supporter again!?! >> >> markh >> >> ================================================ >> Mark A. Holm >> InfoArch, Inc. >> 7456 SW Baseline, PMB#123. Office: (503) 943-3202 >> Hillsboro, OR 97123 Fax: (503) 591-8584 >> _http://www.infoarch.com_ <_mailto:[EMAIL PROTECTED]> >> >> >> _______________________________________________ >> --Bandwidth and Colocation provided by Easynews.com -- >> >> asterisk-biz mailing list >> To UNSUBSCRIBE or update options visit: >> http://lists.digium.com/mailman/listinfo/asterisk-biz > > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz > -- Kris Stark - IT Manager, Dataflow www.goDataflow.com Improve your workflow with ReproMAX/DFS!
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