Seshu, You're exactly right, and this is exactly what we're planning. The company I work for is planning to release the hostedpbx product shortly, and we'd definitely want these functions in the system. Thanks for your suggestions, most definitely.
Yes, we're creating a complete distro too, so that the mysql databases are setup to the spec that would be required for ARTCP and *RT to use all the functions we have in both systems. I'll keep you guys posted, there's going to be some Sourceforge projects soon for both of them. ->-----Original Message----- ->From: [EMAIL PROTECTED] ->[mailto:[EMAIL PROTECTED] On Behalf Of ->Kanuri, Seshu (Company IT) ->Sent: Thursday, August 04, 2005 10:34 AM ->To: Asterisk Users Mailing List - Non-Commercial Discussion ->Subject: RE: [Asterisk-Users] Features you'd like to see in a GUI? -> ->Sherwood, -> ->Your intentions are noble and your desire to build this, ->fullfills an immediate need for business. -> ->If your intention is just to build a GUI for Asterisk, read ->no further. ->If your desire is to build something more purposeful, your ->best bet would be to see the existing commercial ->GUI/HostedPBX offerings like Pbxware and Switchware from ->bicomsystems.com ( http://www.bicomsystems.com) and Thirdlane ->Technologies (http://www.thirdlane.com/opensource.htm) and ->the Open Source software like AMP and try to emulate (or ->preferably improve upon) them. -> ->My suggestion is to create a "VOIP Business in a Box System" ->that has inter-alia following list of modules: -> ->1) GUI To configure Administer Asterisk Extensions across many servers ->2) Postpaid and Prepaid Billing modules with realtime call ->progress detection and call cut-off 3)CRM Module for ->customers to register and provide their information for ->recurring billing. ->4)Web based conference room management module 5)Web based ->click to dial and callback module -> ->Many of these modules are already available on Open Source ->like SugarCRM, AsreskiCC etc., and [EMAIL PROTECTED] CD contains ->AMP and SugarCRM at this time, besides other Open Source ->utilities like PhpMyAdmin. -> ->Here is the bottomline: ->---------------------- ->The real need is for a commercially deployable solution that ->can create a business, without too many additions to it. -> ->Bicom Systems has promised for too long that their Pbxware ->and Switchware can fullfill this need to create a business, ->but they never deliverd their promise. PBXware and Switchware ->have been a total and expensive disappointment to me and for ->the few who invested in them. -> ->The story is similar with Thirdlane Technologies who promised ->a good Asterisk Management Interface but they have not been ->able to deliver a mature GUI to manage Asterisk, let alone ->deploying a Hosted PBX. -> ->AMP fullfills this promise partially and I am impressed with ->it's richness of features, to create a Open Source Hosted PBX ->where you don't need to bill the customer. -> ->AreskiCC Provides a module to run a Calling Card Business but ->not as a Hosted PBX . -> ->AMP Gives a nice Gui and can be used as a Corporate PBX but ->not as a Commercial Hosted PBX as it does not have a billing system. -> ->In summary a system that is a blend of AMP + AreskiCC + ->SugarCRM would be a good mix of ingredients to build what I ->would call a "Business in a Box" solution. There is money to ->make in such solutions. -> ->The Business in a box solution could be any one of the ->following, with the ingredient modules being varied. -> ->1)Asterisk Calling Card Business in a Box 2)Asterisk Call ->Center Business in a Box 3)Asterisk Business Messaging ->Business in a Box 4)Asterisk Hosted Telephone and PBX ->business in a Box -> Etc etc. -> ->My .02 cents on this. -> ->Seshu Kanuri -> ->-----Original Message----- ->From: [EMAIL PROTECTED] ->[mailto:[EMAIL PROTECTED] On Behalf Of ->Sherwood McGowan ->Sent: Thursday, August 04, 2005 9:02 AM ->To: 'Matt Florell'; 'Asterisk Users Mailing List - ->Non-Commercial Discussion' ->Subject: RE: [Asterisk-Users] Features you'd like to see in a GUI? -> -> ->->Is this going to be a configuration utility or an end-user utility? -> ->Both, there will eventually be functionality for per-user ->permissions, however right now this is for the administrator ->to add/remove "accounts" ->in SIP and IAX, eventually other trunks, voicemail ->configurations, per user configuration of options, ->etc...think Asterisk @ Home's combination of tools, all in one place. -> ->Perhaps it would be better to show what's going on already, ->here's what I have currently working in my employer's system ->(an ITSP): -> ->Editing of individual extensions/trunks in SIP and IAX ->Voicemail Account / Option Editing CDR Searching Provisioning ->File Editing for devices User configuration editing (extra ->table setup for Account options) Account Management (Using ->SIP for end user accounts, interface merges voicemail, sip, ->provisioning, and user options on one page) System Statistics ->(concurrent calls, channels, memory usage, load, etc...) -> ->Current future plans: ->Specific SIP/IAX Channel Information ->Allowing dropping of a channel (this is due to the occasional ->need for dropping hung channels, which can really rack up ->fees on a system) SIP PRUNE REALTIME PEER <number> SIP SHOW ->PEER <number> [load] The above two options for IAX as well. ->Voicemail Greetings webinterface (not hard, just not finished ->yet) Voicemail Webinterface (really fairly easy, just not ->done) Extensions.conf editing Logging Interface Log viewing & ->Management -> -> ->As you can see, this is a fairly indepth project. Until I ->actually had to use Asterisk on a large scale (1000+ ->concurrent users), I hadn't thought of a lot of these ->features. The more I use it the more I come across little ->things that would be really useful. Thanks to Digium for ->offering the commandline option "asterisk -rx commandtoexecute"! -> ->Aside from these planned features, are there any other arcane ->options that you'd like to see? I'm definitely trying to get ->as many of the CLI commands implemented in one way or ->another, as many users don't want to sit in the CLI and watch ->verbose output, while admins such as myself need to be able ->to watch progression of calls. -> ->Thanks again, ->Sherwood McGowan ->ARTCP Developer -> -> ->_______________________________________________ ->Asterisk-Users mailing list ->[email protected] ->http://lists.digium.com/mailman/listinfo/asterisk-users ->To UNSUBSCRIBE or update options visit: -> http://lists.digium.com/mailman/listinfo/asterisk-users ->-------------------------------------------------------- -> ->NOTICE: If received in error, please destroy and notify ->sender. Sender does not waive confidentiality or privilege, ->and use is prohibited. ->_______________________________________________ ->Asterisk-Users mailing list ->[email protected] ->http://lists.digium.com/mailman/listinfo/asterisk-users ->To UNSUBSCRIBE or update options visit: -> http://lists.digium.com/mailman/listinfo/asterisk-users -> _______________________________________________ Asterisk-Users mailing list [email protected] http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
