As this thread has come into the open, my suggestion is to get at least 5 references for Swithware and 5 references for Pbxware from Bicom Systems, and speak to all of them and decide which way to go.
I can probably give a couple of references you can speak to, besides myself on the usability of Pbxware and Switchware. Seshu Kanuri -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, August 04, 2005 1:58 PM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: RE: [Asterisk-Users] Features you'd like to see in a GUI? Considering I'm in the market to outfit 5 offices with an integrated phone system, I'm interested in hearing a response from Bicom on these topics. I like the "look" of PBXware. I may be interested in getting more technical details. I like the Bicom business model better than the Fonality business model. One major issue for me as the end user is that I already have 5 Polycom phones. Does PBWware support Polycom phones yet? At 12:34 PM 8/4/2005, you wrote: >Senad, > >I don't want to take this conversation much further and send a laundry >list of issues we faced with Switchware to this forum, and the myriads >of bugs we have wrestled with in the past 18 months, as that list is too >long and this forum is not for that purpose. > > >In addition, our clients we deal on regular basis do > > not "disappear". Each and every client is looked after by us. > > They do not, "install" the software try it and then come back > > after several weeks/months and start the install process all > > over again... That is not a workable model for anyone. > >The answer to your above comments is already known to you and it is >already mentioned in Para-1. As you already knew, the two install >efforts by me, one in September-October 2004 and One in >November-December 2004 have failed to install a working software. On >several occasions when I have reverted back to you on giving me a >working version, your answer ( as well as Stephen Wingfield's ) was that >Bicom don't have one ready. > >Infact, as I remember this correctly, Switchware was taken out of your >product list due to these issues. Moreover is it ethical or legitimate >to sell a software that has to be installed only by your technical team >and works only on a specific hardware for a given network card and for a >given IP. You don't even have a tarball to download and install till >today, let alone a CD image?. This is not the way products are sold, >where everything is closed, even the features of Asterisk that are >available otherwise. > > > Our "installed" clients certainly do not try to look > > into our source code and then say "it is not working". > >I don't understand what you mean by looking into your source code, but >if you mean that "once Switchware is installed, live with what Bicom >allows you to do with Asterisk, and dont ask questions like 'Why Cannot >I use 4 Digit extensions' or 'Why cant I use ASTCC with Switchware' or >'Why cannot I create more than X number of channels'" or millions of >other such questions, my answer is that this is totally out of line with >the purpose of Asterisk as an Open Source software and if Digium knew >what is going on, probably you are going to have legal issues as far as >the GPL of the code is concerned, in the same way Sysmaster did with >their SM7000 products. > >Your Channel Locking and per channel pricing poilicy I am sure will put >Oracle and Larry Ellsion to shame. > >I feel that Bicom should have spent more time making Switchware or >PBXware work cleanly, rather than spending most of the time in >copyprotecting and closed sourcing Asterisk so that if the customer has >to move the installation to another server, they have to call you for a >new license code and pay you for the installation, rather than doing it >himself. > >This is against the open source philosophy we are all trying to benefit >from. > >Seshu Kanuri _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users -------------------------------------------------------- NOTICE: If received in error, please destroy and notify sender. Sender does not waive confidentiality or privilege, and use is prohibited. _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users