Scott Plante wrote:
Hi,
We're using Asterisk to develop a specialized IVR system for our
employees and someone is telling us there is some OSHA requirement
that you have to always be able to reach a "live human" on such
systems. I've never heard of that and google didn't turn up anything
in my searches. This is *not* some kind of "report a spill" or crucial
system of any sort. It's a bit of a hassle because it wasn't going to
be connected to their main phone system. Anyone ever heard of such a
requirement from OSHA, or do you think someone is pulling my leg?
Our HR department said that it may well be a rule, and they'll
investigate and I'll report back.
Doug
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