DoH!  I missed that ringinuse.  Thanks!

Julian Lyndon-Smith wrote:
James Fromm wrote:
Hmm, the use of autopause in queues.conf introduces a new issue. When a queue member is on a call, the queue continues to try to send calls to the member's interface. Getting the 'Busy Here' response from the SIP device causes the caller to continue holding.

The new issue is that autopause appears to pause the member interface even when they're on another call. Am I missing something or is this the expected behavior?

queues.conf:

; Autopause will pause a queue member if they fail to answer a call
;
;autopause=yes


I didn't expect the Queue application to try member interfaces that are busy.

queues.conf:

; If you want the queue to avoid sending calls to members whose devices are
; known to be 'in use' (via the channel driver supporting that device state) ; uncomment this option. (Note: only the SIP channel driver currently is able
; to report 'in use'.)
;
; ringinuse = no


Julian


Thanks,
James

James Fromm wrote:
NICE!  That did the trick.

Thanks!

Julian Lyndon-Smith wrote:
try autopause in queues.conf

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