After a day of testing I found something In the General Settings of FreePBX Voicemail Number of seconds to ring phones before sending callers to voicemail: 30
if the Number of seconds is set to 30 then I get this problem of the default voicemail box Greeting and no message gets recored However if I set it to 15 secs or less everything works perfectly. What is going on here? why does this have such a major effect? On 9/18/07, Claudius Fortis <[EMAIL PROTECTED]> wrote: > > It's quite intriguing as to why you'll experience such problem while your > settings are just perfectly done..... > Then, I'd ask if it's a problem with the mailbox context of the > extension..... > > The other thing, I think someone suggested it earlier, is to carefully > look into the lines the console displays..maybe it has the answer to our > egnima today, well, tonight.... > > > > ________________________________________ > From: Anthony Boyington [EMAIL PROTECTED] > Sent: Tuesday, September 18, 2007 12:10 AM > To: Claude Tambu > Cc: TAUG > Subject: Re: [on-asterisk] Voicemails not being saved in trixbox > > voicemail.conf file > > [general] > #include vm_general.inc > #include vm_email.inc > [default] > > 2604 => > 2604,Reception,,,review=yes|attach=no|saycid=no|envelope=no|delete=no > 2605 => 2605,xlite,,,attach=no|saycid=no|envelope=no|delete=no > 2603 => 2603,Anthony > Boyington,,,review=yes|attach=no|saycid=no|envelope=no|delete=no > > Does anything standout in this file? > > > My big question here is why does a call from external source go to the > general voicemail box while a call from internal goes to the extensions > voicemail box, the settings have not change in both cases my inbound route > is set to have the call go to extension 2603. Is there a file someplace > that > controls this and if so where do I look? > > On 9/17/07, Claude Tambu <[EMAIL PROTECTED]> wrote: > > > > Check the voicemail.conf file > > > > > > -----Original Message----- > > From: "Anthony Boyington" <[EMAIL PROTECTED]> > > To: "Claude Tambu" <[EMAIL PROTECTED]> > > Sent: 9/17/07 5:45 PM > > Subject: Re: [on-asterisk] Voicemails not being saved in trixbox > > > > Yes, I just tried that and it does the same thing, the call goes to the > > default voicemail not the voicemail for the extension and nothing gets > > recored. > > > > I called from one extension to the other and it worked as it should, I > got > > the correct greeting for the extension and my message was recored, The > > problem seems to be limited to calls coming in from external sources. > This > > narrows it down a bit. > > > > > > On 9/17/07, Claude Tambu <[EMAIL PROTECTED]> wrote: > > > > > > Just a question in the blue ... > > > > > > Does the issue happen when you create an explicit inbound context in > > > your extensions_custom.conf to look like the following > > > > > > exten => s, 1, Answer > > > exten => s, n, Dial(Your_extension, timeout) > > > exten => s, n, VoiceMail(uYour_Extension) > > > exten => s, n, Hangup() > > > > > > > > > ________________________________________ > > > From: Anthony Boyington [EMAIL PROTECTED] > > > Sent: September 17, 2007 3:41 PM > > > To: Dave Donovan > > > Cc: TAUG > > > Subject: Re: [on-asterisk] Voicemails not being saved in trixbox > > > > > > I have recored a messages for the fallowing areas on extension 2603: > > > Unavailable, busy, name, temp message, > > > > > > [Test #3] > > > 1. Set Destination for inbound route to Core: extension 2603 > > > 2. Place call from cell phone: inbound ->extension. The phone rings 5 > > > times > > > them goes to voicemail, the greeting is not that of the extension, it > is > > > the > > > default mailbox voicemail. > > > > > > 3. find /var/spool/asterisk/ -name "*.wav" -ls > > > [EMAIL PROTECTED] asterisk]# find /var/spool/asterisk/ -name "*.wav" -ls > > > 2154425 168 -rwx------ 1 asterisk asterisk 167724 Sep 17 14:33 > > > /var/spool/a > > > sterisk/voicemail/default/2603/unavail.wav > > > 2154433 28 -rwx------ 1 asterisk asterisk 27564 Sep 17 14:35 > > > /var/spool/a > > > sterisk/voicemail/default/2603/greet.wav > > > 2154435 280 -rwx------ 1 asterisk asterisk 280684 Sep 17 14:36 > > > /var/spool/a > > > sterisk/voicemail/default/2603/temp.wav > > > > > > 2154431 244 -rwx------ 1 asterisk asterisk 243884 Sep 17 14:34 > > > /var/spool/a > > > sterisk/voicemail/default/2603/busy.wav > > > > > > 4. NO MESSAGE IS RECORDED > > > > > > [Test #2] > > > 1. Set Destination for inbound route to Core: voicemail box 2603 > > > 2. Place call from cell phone: inbound ->extension. > > > ***** The call goes directly to the Temp message of the extension and > > > the > > > MESSAGE IS RECORDED ****** > > > > > > 3. find /var/spool/asterisk/ -name "*.wav" -ls > > > 2154425 168 -rwx------ 1 asterisk asterisk 167724 Sep 17 14:33 > > > /var/spool/asterisk/voicemail/default /2603/unavail.wav > > > 2154433 28 -rwx------ 1 asterisk asterisk 27564 Sep 17 14:35 > > > /var/spool/asterisk/voicemail/default /2603/greet.wav > > > 2154435 280 -rwx------ 1 asterisk asterisk 280684 Sep 17 14:36 > > > /var/spool/asterisk/voicemail/default /2603/temp.wav > > > > > > 2154438 216 -rwx------ 1 asterisk asterisk 214124 Sep 17 15:07 > > > /var/spool/asterisk/voicemail/default > > > /2603/INBOX/msg0000.wav > > > > > > 2154431 244 -rwx------ 1 asterisk asterisk 243884 Sep 17 14:34 > > > /var/spool/asterisk/voicemail/default /2603/busy.wav > > > > > > > > > > > > > > > [Conclusion::] > > > when I set the inbound route to go to the extension itself why does it > > > use > > > the default voicemail box and not the voicemail box that is setup for > > > that > > > extension, why does it only use the correct voicemail box if I set it > to > > > go > > > directly to voicemail > > > > > > Also could there be a problem with the default voicemail box maybe it > > > does > > > not have write access is this a correct assumption and if so how do I > > > fix > > > this. > > > > > > As for the log I did one with Set Destination for inbound route to > Core: > > > extension 2603 > > > and one for Set Destination for inbound route to Core: voicemail box > > > 2603 > > > > > > I checked my log files and could not find any errors. > > > > > > > > > On 9/17/07, Dave Donovan <[EMAIL PROTECTED]> wrote: > > > > > > > > On 9/17/07, Anthony Boyington <[EMAIL PROTECTED] > wrote: > > > > > > > > > > I have posted this before but I am still trying to get this to > work > > > > > Here are my steps as of this morning: > > > > > > > > > > > > > > > > What is going on here, I only get a message to record if I bypass > the > > > > > extensions and send all calls directly to voicemail. > > > > > > > > > > Anthony > > > > > > > > > > > > > > > > > Hi Anthony, > > > > > > > > I don't have any specific ideas as to what is going on. Your > > > procedure > > > > seems to rule out the obvious permission issue. > > > > > > > > Does your console give you anything in terms of an error while this > is > > > > going > > > > on? Does the process complain that it's unable to write the file? > > > > > > > > What about your log files? Any complaints in there? > > > > > > > > I haven't played with Asterisk voicemail much. Can the caller > review > > > > their > > > > message before leaving it? If so, try this to see if a temp file is > > > being > > > > created successfully. > > > > > > > > Those are just some thoughts. Also, you might consider asking in > the > > > > Trixbox forums in case it's something specific to their distro. I'm > > > not > > > > sure why it would be but it's really odd that you've got an out of > the > > > box > > > > build that can't do voicemail. > > > > > > > > Dave > > > > > > > > > > > > > > Anthony > > >
