Chuck:

This is more of a business feedback vs. the fantastic technical feedback 
others have provided.

Just to share with you and everyone,  I've tried to strategically align 
myself with Allstream and Bell Canada for different service offerings that 
would allow me for a monthly residual income.   That was "once upon a time". 
Now that my staff base is larger and stronger, I felt no reason or need to 
align with either Bell or Allstream.    Instead I've partnered with smaller 
organizations and service providers.

Like you, I got a call from Bell ...  not an agent, but a Sr. Executive at 
Bell -- requesting for a meeting to partner and form an official alliance 
with my company.    Following that call, in 2 weeks I received a call from 
supposedly an Allstream Sr. Executive as well.    Over the last 2 months we 
acquired about a dozen clients strictly through direct marketing/referrals, 
and have passed on a considerable savings to our clients taking them away 
from Bell and Allstream.

Every organization we have recruited as clients, Bell and Allstream is 
loosing a minimum of $3,000 annually based on 5 phone line office.   When 
you do the math, and when smaller business organizations find out they have 
other alternatives, they are happy to explore and bid Bell & Allstream bye 
bye.    Most small organizations want to deal with a smaller company that 
can provide services.

We are not even spending a single dollar in advertising and have been 
privileged with acquiring clients.  Other similar organizations like mine 
are probably spending considerable time and money advertising hence 
acquiring more clients.    When one does the math, I'm merely a particle of 
sand in a beach and if we have taken away $30,000+ of annual revenue from 
Bell & AllStream single handed,  imagine what 100 other smaller companies 
and VoIP consultants can do, partnering with other ITSPs and CLECs.

Thanks to the de-regulation of the industry...  its provided the smaller 
guys for greater opportunities...  and if the big guns like Bell, Allstream 
and others are not quick to change -- they will loose millions in revenue. 
They already are.

I've suggested Bell that they seriously think of "residual" income offerings 
for its agents and not just a stupid one time commission, and to have better 
pricing.

Bell realizes that they are loosing money.   But I think they are also 
missing the point.   Partnering with me and 100 others organizations like 
mine -- will not win them clients.   Consultants are not stupid and clients 
and consumers are smarter than what Bell & Rogers would like to think or 
treat.  They (clients & consumers) will go and do business with other 
smaller organizations they can trust and deal with.

>From your recent experience with Bell and my recent experience with the 
executives, its no doubt the big guns are feeling the heat from the little 
guys.

My two cents.

Cheers!
Reza.




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