Now that we know who on the list is using Voice Network. :) Is pretty frustrating when DID's go down as we have now way to route around the problem. I am hoping that Voice Networks will supply its loyal clients with a technical explanation as to what happened and what steps will be taken to assure it will not happen in the future.
My logs indicate that problems started occurring as early as 8:49am. Then at 3:47pm was the last successful call into my DID. At 4:48pm one call successfully came through. But others were failing. Service did not seem to be back at 100% until 8:00pm. >From what I can tell Voice Networks is a fairly small operation (meaning not a lot of staff). The only people I have ever dealt with there is Norm (The Owner?) and Elliot (Tech Support Guy?). It strikes me as odd that they only provide tech support during business hours. I would like to hear what others feel about their tech support. Would you pay more money to have 24/7 live tech support? I'm glad that someone was able to get a hold of Norm, otherwise this problem might have gone undiscovered until tomorrow. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
