What sort of query are you running?
Remember the default Trixbox reporting system includes everything a
caller does as a single call ( voicemail, meetme, extension to
extension, failed and good calls).
If you don't know how to access and run queries in the DB then I'd
suggest you use the reporting tool to export the callers data as a CSV
and then open it in Excel and use sorting and the AutoFilters to get a
quick idea of what is reality.
Mike
Chuck Mariotti wrote:
I'm having an issue with a user. Their numbers don't add up.
The number of calls they say they made/received, isn't matching the report I'm
running in Trixbox, not even close. I must be doing this wrong or someone's
getting fired.
How do I generate a call report for all of October for a person at extension
555 that is using IAX2? I want inbound and outbound.
Regards,
Chuck
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