Bell does do Call Forward Busy/No Answer. They just don't advertise it, and
their CSRs might not even know about it.

It's part of their IVMS system and exists to permit third party answering
services. At $2.63 for business lines it's pretty cheap too.

The problem I'm having with them at the moment is on a microlink line where
they can't seem to turn off call waiting. Which makes Call Forward Busy kind
of pointless. The No Answer option eventually takes over and routes the call
to our Voip Line. But only after 5 rings and a bunch of beeps on the
existing call.

Anyone know the magic words to use with Bell to kill call waiting?

Ken

__________________________________________
Ken Brown
Information Systems and Communications Manager
905 829-0292 ext 233



-----Original Message-----
From: Doug Geary [mailto:[email protected]] 
Sent: April 20, 2009 4:38 PM
To: [email protected]
Subject: [on-asterisk] Call Forward Busy

We have an Asterisk customer on Bell who wants to drop all copper lines
except for their primary line, and have that line transfer to VoIP when
busy. To the best of my memory, Bell will not do call forward busy, and
we have to move their line somewhere else. Last time we did this, we
sent it to Primus and it was a real hassle... 4 weeks and a lot of
administration overhead to make it work. Is there an easier way, or a
better process?

Thanks,
Doug
















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