Well, I ended up with a decent rep who checked, rechecked and rechecked again, and has put Call Forward No Answer using *92 on the last copper line.
"Apparently", *92 takes precidence over the busy signal an will route the call to the VoIP DID. The only reason I allowed them to try this was that it sounds so illogical that it might actually be real. I'll know by Monday. Thanks to everyone for their answers. Next up, I have to do this for a Centrex customer... and that is a different group/process apparently. Doug -----Original Message----- From: John Lange [mailto:[email protected]] Sent: Monday, April 20, 2009 5:24 PM To: [email protected] Subject: RE: [on-asterisk] Call Forward Busy > -----Original Message----- > From: Doug Geary [mailto:[email protected]] > Sent: April 20, 2009 4:38 PM > To: [email protected] > Subject: [on-asterisk] Call Forward Busy > > We have an Asterisk customer on Bell who wants to drop all copper lines > except for their primary line, and have that line transfer to VoIP when > busy. To the best of my memory, Bell will not do call forward busy, Call-forward-busy is a service the telcos provide. It is effectively how "rotary" works today. However, convincing them (Bell customer service) that they can do it might be the hardest part. Also, it may be limited to only one call; ie, the first call goes to copper, the second call is forwarded, and the third call is just busy. I heard a rumour that you could pay to have that increased to unlimted... It's all in their tariffs someplace but good luck finding it. -- John Lange http://www.johnlange.ca --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected] --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
