My no-issue APU2's BIOS is somewhat older :-)

# dmesg | grep DMI:
[    0.000000] DMI: PC Engines apu2/apu2, BIOS 88a4f96 03/07/2016

Lonnie



> On Sep 17, 2020, at 7:20 AM, Daryl Richards via Astlinux-users 
> <astlinux-users@lists.sourceforge.net> wrote:
> 
> I don't run PPPoE, just DHCP. I do have a few systems at client locations, 
> also running APU2 and Astlinux 1.3.10, and either DHCP or static IP. None of 
> them are having the problem. One used to run PPPoE and didn't crash then 
> either but has since moved to static so can't test things there.
> 
> I do like the question about BIOS though, as I do remember updating the BIOS 
> on this system recently. I think I may have done this in response to the 
> crashing but perhaps I'm mixing up the cause and effect on that.. My system 
> here:
> 
> DMI: PC Engines apu2/apu2, BIOS v4.12.0.3 07/30/2020
> 
> On 2020-09-16 8:29 p.m., Michael Knill wrote:
>> That's correct.
>> Regards
>> Michael Knill
>> On 17/9/20, 9:34 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com> wrote:
>>     > I have had EXACTLY the same problem on a Qotom box.
>>     But no UPS, correct ?
>>     Lonnie
>>     > On Sep 16, 2020, at 5:54 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au> wrote:
>>     >
>>     > Hi sorry all but this is not an APU problem. I have had EXACTLY the 
>> same problem on a Qotom box.
>>     >
>>     > At all three sites the common denominators are:
>>     > -- Astlinux 1.3.7.1
>>     > -- PPPoE
>>     >
>>     > My next tests will be (in this order):
>>     > 1) Install another system onsite connected to the same environment 
>> e.g. power to see if it happens to both systems
>>     > 2) Put a firewall in front of the Astlinux box to do PPPoE
>>     > 3) OS upgrade
>>     >
>>     > Regards
>>     > Michael Knill
>>     >
>>     > On 17/9/20, 8:12 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com> 
>> wrote:
>>     >
>>     >    Yes, this is very strange.
>>     >
>>     >    I have had an APU2 for years, never locked-up once ... and it is 
>> currently running a UniFi controller in a Linux container.
>>     >
>>     >    I also ran my APU2 without a UPS for a year or two, though it is 
>> using one now.  But we have good quality power where I live outside of 
>> thunder-storms.
>>     >
>>     >    Possibly the Coreboot BIOS version also needs to be tracked to find 
>> some common denominator.  I have never updated my APU2 coreboot BIOS.
>>     >
>>     >    Also my APU2 sits inside my network, without a public interface.
>>     >
>>     >    A common denominator list for APU2 lock-up reports:
>>     >
>>     >    -- AstLinux version:
>>     >    -- Asterisk: 13se, 13 or 16
>>     >    -- RAM: 2GB or 4GB
>>     >    -- Coreboot BIOS version:
>>     >    -- Public interface yes/no, if 'yes' public SSH, HTTPS, etc. access 
>> yes/no
>>     >    -- PPPoE: yes/no
>>     >    -- UPS Power: yes/no
>>     >
>>     >
>>     >    Lonnie
>>     >
>>     >
>>     >
>>     >
>>     >> On Sep 16, 2020, at 4:09 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au> wrote:
>>     >>
>>     >> I do have Zabbix running on these boxes which checks memory and will 
>> notify me if its getting too low and this has not happened. This is what 
>> alerted me to the Zabbix client memory leak.
>>     >> Also the lockups are very sporadic. Can happen after a couple of 
>> weeks or the next day.
>>     >>
>>     >> Regards
>>     >> Michael Knill
>>     >>
>>     >> On 16/9/20, 11:21 pm, "Michael Keuter" <li...@mksolutions.info> wrote:
>>     >>
>>     >>   Hi all,
>>     >>
>>     >>   it might be completely unrelated, but it reminds me at an issue 
>> that only occured many years ago only on 32bit Geode boxes (Alix/net5501) 
>> after we integrated Monit into AstLinux.
>>     >>   On these boxes all RAM was eaten up slowly and then these boxes 
>> locked up after a few days. That's why we didn't installed Monit for these 
>> build types.
>>     >>
>>     >>   To figure it out I then created a cronjob that logged uptime, RAM 
>> and used Asterisk channels into a logfile every 10 minutes.
>>     >>
>>     >>> Am 16.09.2020 um 15:07 schrieb Lonnie Abelbeck 
>> <li...@lonnie.abelbeck.com>:
>>     >>>
>>     >>> Hi Daryl,
>>     >>>
>>     >>> Has the AstLinux version changed in the last couple weeks ?
>>     >>>
>>     >>> What version are you running ?
>>     >>>
>>     >>> Lonnie
>>     >>>
>>     >>>
>>     >>>
>>     >>>> On Sep 16, 2020, at 8:01 AM, Daryl Richards via Astlinux-users 
>> <astlinux-users@lists.sourceforge.net> wrote:
>>     >>>>
>>     >>>> This is good timing (in a bad way..) Time for a "Me too!"
>>     >>>>
>>     >>>> Recently, over the last couple weeks my APU2 has started locking up 
>> exactly the same way, just hard lock. I have a serial console cable hooked 
>> up and there are no messages printed out before, there's just nothing. When 
>> the problem first started I didn't have a console cable hooked up but I put 
>> it in to see if any messages were appearing..
>>     >>>>
>>     >>>> My system is on a UPS. Nothing else in the rack glitches.
>>     >>>>
>>     >>>> On 2020-09-15 8:36 p.m., Michael Knill wrote:
>>     >>>>> Thanks Chris
>>     >>>>> Yep I have plenty out there too with no issues. It also happened 
>> on a Qotom box so not hardware related.
>>     >>>>> Regards
>>     >>>>> Michael Knill
>>     >>>>> *From: *AstLinux List <astlinux-users@lists.sourceforge.net>
>>     >>>>> *Reply to: *AstLinux List <astlinux-users@lists.sourceforge.net>
>>     >>>>> *Date: *Wednesday, 16 September 2020 at 8:53 am
>>     >>>>> *To: *AstLinux List <astlinux-users@lists.sourceforge.net>
>>     >>>>> *Cc: *The Cadillac Kid <eldorado...@yahoo.com>
>>     >>>>> *Subject: *Re: [Astlinux-users] APU2 keeps locking up
>>     >>>>> for whatever its worth..  from a hardware standpoint I have 
>> probably 200 APU2s in the field and dont have then just freeze like that..  
>> granted they arent running astlinux, but just mentioning it from a power / 
>> hardware point of view.
>>     >>>>> mine are all running Centos 6.X and asterisk 11 or 13
>>     >>>>> I have had a few chan_sip freezes.. (we wrote a watchdog to catch 
>> those and restart asterisk).. we get maybe 1 every 3 or 4 months .. (not 
>> each site but collectively)
>>     >>>>> I have kenrel panicked an APU before by upping and downing the 
>> ethernet port too much (or so it seems)..  it doesnt happen very often and 
>> is hard to repeat in the lab.  but have done it esp on an install..  where 
>> one is prone to plug and unplug cables multiple times in succession for 
>> dressing in..
>>     >>>>> I have had a few power bricks go bad.. in all cases there was just 
>> no output..  no lights on the board at all. its not been that many 3 or 4..  
>> considering we have sites in some pretty lightning-prone areas i dont feel 
>> too bad about a few power bricks.
>>     >>>>> we run UPSs on all of our sites
>>     >>>>> we run the US power supply that is sold on the PC-Engines store.
>>     >>>>> On Tuesday, September 15, 2020, 6:04:44 PM EDT, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au> wrote:
>>     >>>>> Yep I would say environmental for 1, maybe 2 sites but for 3 sites 
>> and all only recently I cant see how it could be.
>>     >>>>> No serial or long ethernet cables are connected.
>>     >>>>> Yes completely different power adaptors when I changed from APU2 
>> -> Qotom.
>>     >>>>> Yes they are all DSL however ALL different modems and service 
>> types.
>>     >>>>> I'm thinking I will upgrade all Runnix versions at these sites and 
>> if still happening upgrade to 1.3.10 and if still happening then I have no 
>> idea what to do.
>>     >>>>> Regards
>>     >>>>> Michael Knill
>>     >>>>> On 16/9/20, 7:36 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com 
>> <mailto:li...@lonnie.abelbeck.com>> wrote:
>>     >>>>>  So a UPS may solve the issue as with Site 1 ?
>>     >>>>>  Do you have any serial cables connected ?
>>     >>>>>  Any long ethernet cables connected ?
>>     >>>>>  Is this with a variety of power adapters ?  ie. the APU2 -> Qotom 
>> switch did the power adapter change as well ?
>>     >>>>>  Sure sounds environmental to me.
>>     >>>>>  I've seen DC-to-DC UPSs for about $40 USD, but never tried one.
>>     >>>>> https://protectli.com/product/uninterruptible-power-supply/
>>     >>>>>  Lonnie
>>     >>>>>> On Sep 15, 2020, at 3:58 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >>>>>>
>>     >>>>>> Ok I'm reviving this thread as I have now had my third site with 
>> this issue.
>>     >>>>>>
>>     >>>>>> Symptom:
>>     >>>>>> Astlinux completely locks up and requires a power reset. The log 
>> shows NOTHING in all cases.
>>     >>>>>>
>>     >>>>>> Troubleshooting conducted:
>>     >>>>>> Site 1 - The problem has not occurred since both a UPS AND Power 
>> Filter have been added
>>     >>>>>> Site 2 - A power filter has been added and the problem has 
>> reoccurred. I have completely changed the system from an APU2 to Qotom and 
>> it did the same thing again
>>     >>>>>> Site 3 - A known working APU2 was installed and it locked up 
>> yesterday.
>>     >>>>>>
>>     >>>>>> I have checked mSATA cards and they were different across systems 
>> at these sites.
>>     >>>>>> All systems are running 1.3.7.1 but I am running this at many 
>> other sites on the same hardware with no issues.
>>     >>>>>>
>>     >>>>>> Power quality testing is extremely expensive and surely I cant be 
>> having a power issue at 3 sites!
>>     >>>>>> The whole thing just doesn't make any sense and I don't know 
>> where to go from here.
>>     >>>>>> Any ideas?
>>     >>>>>>
>>     >>>>>> Regards
>>     >>>>>> Michael Knill
>>     >>>>>>
>>     >>>>>> On 22/4/20, 9:24 pm, "Michael Knill" 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >>>>>>
>>     >>>>>> Looks like this problem was bad power. I was told by the local IT 
>> Guy that there are regular brownouts so I installed a UPS. No more problems 
>> since doing so.
>>     >>>>>> Seems like APU's don't like low voltage scenarios.
>>     >>>>>>
>>     >>>>>> Thanks for your help.
>>     >>>>>>
>>     >>>>>> Regards
>>     >>>>>> Michael Knill
>>     >>>>>>
>>     >>>>>> On 13/4/20, 1:05 pm, "Michael Knill" 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >>>>>>
>>     >>>>>>     Yes could be but very unusual. I have never had this problem 
>> with any other APU.
>>     >>>>>>     Maybe I will look for a good surge suppressor.
>>     >>>>>>
>>     >>>>>>     Regards
>>     >>>>>>     Michael Knill
>>     >>>>>>
>>     >>>>>>     On 13/4/20, 12:47 pm, "Lonnie Abelbeck" 
>> <li...@lonnie.abelbeck.com <mailto:li...@lonnie.abelbeck.com>> wrote:
>>     >>>>>>
>>     >>>>>>         Interesting, maybe bad power (spikes, noise, etc.)
>>     >>>>>>
>>     >>>>>>         Test with a UPS attached or good surge suppresser.
>>     >>>>>>
>>     >>>>>>         Lonnie
>>     >>>>>>
>>     >>>>>>
>>     >>>>>>
>>     >>>>>>> On Apr 12, 2020, at 9:17 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >>>>>>>
>>     >>>>>>> Hi Lonnie
>>     >>>>>>>
>>     >>>>>>> I have replaced the hardware already and it did EXACTLY the same 
>> thing ☹
>>     >>>>>>>
>>     >>>>>>> Regards
>>     >>>>>>> Michael Knill
>>     >>>>>>>
>>     >>>>>>> On 13/4/20, 12:15 pm, "Lonnie Abelbeck" 
>> <li...@lonnie.abelbeck.com <mailto:li...@lonnie.abelbeck.com>> wrote:
>>     >>>>>>>
>>     >>>>>>>
>>     >>>>>>>
>>     >>>>>>>> On Apr 12, 2020, at 7:03 PM, Michael Knill 
>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>  wrote:
>>     >>>>>>>>
>>     >>>>>>>> May not have anything to do with Astlinux but I have a site 
>> which completely locks up e.g. cannot even communicate using serial port.
>>     >>>>>>>> On reboot its fine but there is nothing in the logs but the 
>> bootup messages.
>>     >>>>>>>> So far I have replaced the hardware with new storage as well 
>> and power supply and it is still doing it.
>>     >>>>>>>>
>>     >>>>>>>> It is currently running Astlinux 1.3.7.1 which has been running 
>> fine on another APU2 but its only been 8 days.
>>     >>>>>>>>
>>     >>>>>>>> Any ideas what I can do next?
>>     >>>>>>>>
>>     >>>>>>>> Regards
>>     >>>>>>>> Michael Knill
>>     >>>>>>>
>>     >>>>>>> Sounds like an APU2 hardware issue.
>>     >>>>>>>
>>     >>>>>>> Maybe Pascal will give you a replacement.
>>     >>>>>>>
>>     >>>>>>> Lonnie
>>     >>>>>>>
>>     >>>>>>>
>>     >>>>>>>
>>     >>>>>>>
>>     >>>>>>> _______________________________________________
>>     >>>>>>> Astlinux-users mailing list
>>     >>>>>>> Astlinux-users@lists.sourceforge.net 
>> <mailto:Astlinux-users@lists.sourceforge.net>
>>     >>>>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >>>>>>>
>>     >>>>>>> Donations to support AstLinux are graciously accepted via PayPal 
>> to pay...@krisk.org. <mailto:pay...@krisk.org.>
>>     >>>>>>>
>>     >>>>>>>
>>     >>>>>>>
>>     >>>>>>> _______________________________________________
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>>     >>>>>>> Astlinux-users@lists.sourceforge.net 
>> <mailto:Astlinux-users@lists.sourceforge.net>
>>     >>>>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >>>>>>>
>>     >>>>>>> Donations to support AstLinux are graciously accepted via PayPal 
>> to pay...@krisk.org. <mailto:pay...@krisk.org.>
>>     >>>>>>
>>     >>>>>>
>>     >>>>>>
>>     >>>>>>         _______________________________________________
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>> <mailto:Astlinux-users@lists.sourceforge.net>
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>>     >>>>>>
>>     >>>>>>         Donations to support AstLinux are graciously accepted via 
>> PayPal to pay...@krisk.org. <mailto:pay...@krisk.org.>
>>     >>>>>>
>>     >>>>>>
>>     >>>>>>     _______________________________________________
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>> <mailto:Astlinux-users@lists.sourceforge.net>
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>>     >>>>>>
>>     >>>>>>     Donations to support AstLinux are graciously accepted via 
>> PayPal to pay...@krisk.org. <mailto:pay...@krisk.org.>
>>     >>>>>>
>>     >>>>>>
>>     >>>>>> _______________________________________________
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>> <mailto:Astlinux-users@lists.sourceforge.net>
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>>     >>>>>>
>>     >>>>>> Donations to support AstLinux are graciously accepted via PayPal 
>> to pay...@krisk.org. <mailto:pay...@krisk.org.>
>>     >>>>>>
>>     >>>>>>
>>     >>>>>> _______________________________________________
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>> <mailto:Astlinux-users@lists.sourceforge.net>
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>>     >>>>>>
>>     >>>>>> Donations to support AstLinux are graciously accepted via PayPal 
>> to pay...@krisk.org. <mailto:pay...@krisk.org.>
>>     >>>>>  _______________________________________________
>>     >>>>>  Astlinux-users mailing list
>>     >>>>> Astlinux-users@lists.sourceforge.net 
>> <mailto:Astlinux-users@lists.sourceforge.net>
>>     >>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >>>>>  Donations to support AstLinux are graciously accepted via PayPal 
>> to pay...@krisk.org. <mailto:pay...@krisk.org.>
>>     >>>>> _______________________________________________
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>> <mailto:Astlinux-users@lists.sourceforge.net>
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>>     >>>>> Donations to support AstLinux are graciously accepted via PayPal 
>> to pay...@krisk.org. <mailto:pay...@krisk.org.>
>>     >>>>> _______________________________________________
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>>     >>>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >>>>> Donations to support AstLinux are graciously accepted via PayPal 
>> to pay...@krisk.org.
>>     >>>>
>>     >>>> --
>>     >>>> Daryl Richards
>>     >>>> Isle Technical Services Inc.
>>     >>>>
>>     >>>>
>>     >>>> _______________________________________________
>>     >>>> Astlinux-users mailing list
>>     >>>> Astlinux-users@lists.sourceforge.net
>>     >>>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >>>>
>>     >>>> Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
>>     >>>
>>     >>>
>>     >>>
>>     >>> _______________________________________________
>>     >>> Astlinux-users mailing list
>>     >>> Astlinux-users@lists.sourceforge.net
>>     >>> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >>>
>>     >>> Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
>>     >>
>>     >>
>>     >>   Michael
>>     >>
>>     >>   http://www.mksolutions.info
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>
>>     >>   _______________________________________________
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>>     >>   https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >>
>>     >>   Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
>>     >>
>>     >>
>>     >> _______________________________________________
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>>     >> https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >>
>>     >> Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
>>     >
>>     >
>>     >
>>     >    _______________________________________________
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>>     >    Astlinux-users@lists.sourceforge.net
>>     >    https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >
>>     >    Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
>>     >
>>     >
>>     > _______________________________________________
>>     > Astlinux-users mailing list
>>     > Astlinux-users@lists.sourceforge.net
>>     > https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     >
>>     > Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
>>     _______________________________________________
>>     Astlinux-users mailing list
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>>     https://lists.sourceforge.net/lists/listinfo/astlinux-users
>>     Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
>> _______________________________________________
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>> Donations to support AstLinux are graciously accepted via PayPal to 
>> pay...@krisk.org.
> 
> -- 
> Daryl Richards
> Isle Technical Services Inc.
> 
> 
> _______________________________________________
> Astlinux-users mailing list
> Astlinux-users@lists.sourceforge.net
> https://lists.sourceforge.net/lists/listinfo/astlinux-users
> 
> Donations to support AstLinux are graciously accepted via PayPal to 
> pay...@krisk.org.



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