I have 2 older ones in the field, the APU4 is mine (quite new), all without 
issues:

DMI: PC Engines APU2/APU2, BIOS 4.0.7 02/28/2017
DMI: PC Engines APU2/APU2, BIOS 4.0.7 02/28/2017
DMI: PC Engines apu4/apu4, BIOS v4.11.0.2 12/30/2019e

> Am 17.09.2020 um 14:53 schrieb Lonnie Abelbeck <li...@lonnie.abelbeck.com>:
> 
> My no-issue APU2's BIOS is somewhat older :-)
> 
> # dmesg | grep DMI:
> [    0.000000] DMI: PC Engines apu2/apu2, BIOS 88a4f96 03/07/2016
> 
> Lonnie
> 
> 
> 
>> On Sep 17, 2020, at 7:20 AM, Daryl Richards via Astlinux-users 
>> <astlinux-users@lists.sourceforge.net> wrote:
>> 
>> I don't run PPPoE, just DHCP. I do have a few systems at client locations, 
>> also running APU2 and Astlinux 1.3.10, and either DHCP or static IP. None of 
>> them are having the problem. One used to run PPPoE and didn't crash then 
>> either but has since moved to static so can't test things there.
>> 
>> I do like the question about BIOS though, as I do remember updating the BIOS 
>> on this system recently. I think I may have done this in response to the 
>> crashing but perhaps I'm mixing up the cause and effect on that.. My system 
>> here:
>> 
>> DMI: PC Engines apu2/apu2, BIOS v4.12.0.3 07/30/2020
>> 
>> On 2020-09-16 8:29 p.m., Michael Knill wrote:
>>> That's correct.
>>> Regards
>>> Michael Knill
>>> On 17/9/20, 9:34 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com> wrote:
>>>> I have had EXACTLY the same problem on a Qotom box.
>>>    But no UPS, correct ?
>>>    Lonnie
>>>> On Sep 16, 2020, at 5:54 PM, Michael Knill 
>>>> <michael.kn...@ipcsolutions.com.au> wrote:
>>>> 
>>>> Hi sorry all but this is not an APU problem. I have had EXACTLY the same 
>>>> problem on a Qotom box.
>>>> 
>>>> At all three sites the common denominators are:
>>>> -- Astlinux 1.3.7.1
>>>> -- PPPoE
>>>> 
>>>> My next tests will be (in this order):
>>>> 1) Install another system onsite connected to the same environment e.g. 
>>>> power to see if it happens to both systems
>>>> 2) Put a firewall in front of the Astlinux box to do PPPoE
>>>> 3) OS upgrade
>>>> 
>>>> Regards
>>>> Michael Knill
>>>> 
>>>> On 17/9/20, 8:12 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com> wrote:
>>>> 
>>>>   Yes, this is very strange.
>>>> 
>>>>   I have had an APU2 for years, never locked-up once ... and it is 
>>>> currently running a UniFi controller in a Linux container.
>>>> 
>>>>   I also ran my APU2 without a UPS for a year or two, though it is using 
>>>> one now.  But we have good quality power where I live outside of 
>>>> thunder-storms.
>>>> 
>>>>   Possibly the Coreboot BIOS version also needs to be tracked to find some 
>>>> common denominator.  I have never updated my APU2 coreboot BIOS.
>>>> 
>>>>   Also my APU2 sits inside my network, without a public interface.
>>>> 
>>>>   A common denominator list for APU2 lock-up reports:
>>>> 
>>>>   -- AstLinux version:
>>>>   -- Asterisk: 13se, 13 or 16
>>>>   -- RAM: 2GB or 4GB
>>>>   -- Coreboot BIOS version:
>>>>   -- Public interface yes/no, if 'yes' public SSH, HTTPS, etc. access 
>>>> yes/no
>>>>   -- PPPoE: yes/no
>>>>   -- UPS Power: yes/no
>>>> 
>>>> 
>>>>   Lonnie
>>>> 
>>>> 
>>>> 
>>>> 
>>>>> On Sep 16, 2020, at 4:09 PM, Michael Knill 
>>>>> <michael.kn...@ipcsolutions.com.au> wrote:
>>>>> 
>>>>> I do have Zabbix running on these boxes which checks memory and will 
>>>>> notify me if its getting too low and this has not happened. This is what 
>>>>> alerted me to the Zabbix client memory leak.
>>>>> Also the lockups are very sporadic. Can happen after a couple of weeks or 
>>>>> the next day.
>>>>> 
>>>>> Regards
>>>>> Michael Knill
>>>>> 
>>>>> On 16/9/20, 11:21 pm, "Michael Keuter" <li...@mksolutions.info> wrote:
>>>>> 
>>>>>  Hi all,
>>>>> 
>>>>>  it might be completely unrelated, but it reminds me at an issue that 
>>>>> only occured many years ago only on 32bit Geode boxes (Alix/net5501) 
>>>>> after we integrated Monit into AstLinux.
>>>>>  On these boxes all RAM was eaten up slowly and then these boxes locked 
>>>>> up after a few days. That's why we didn't installed Monit for these build 
>>>>> types.
>>>>> 
>>>>>  To figure it out I then created a cronjob that logged uptime, RAM and 
>>>>> used Asterisk channels into a logfile every 10 minutes.
>>>>> 
>>>>>> Am 16.09.2020 um 15:07 schrieb Lonnie Abelbeck 
>>>>>> <li...@lonnie.abelbeck.com>:
>>>>>> 
>>>>>> Hi Daryl,
>>>>>> 
>>>>>> Has the AstLinux version changed in the last couple weeks ?
>>>>>> 
>>>>>> What version are you running ?
>>>>>> 
>>>>>> Lonnie
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> On Sep 16, 2020, at 8:01 AM, Daryl Richards via Astlinux-users 
>>>>>>> <astlinux-users@lists.sourceforge.net> wrote:
>>>>>>> 
>>>>>>> This is good timing (in a bad way..) Time for a "Me too!"
>>>>>>> 
>>>>>>> Recently, over the last couple weeks my APU2 has started locking up 
>>>>>>> exactly the same way, just hard lock. I have a serial console cable 
>>>>>>> hooked up and there are no messages printed out before, there's just 
>>>>>>> nothing. When the problem first started I didn't have a console cable 
>>>>>>> hooked up but I put it in to see if any messages were appearing..
>>>>>>> 
>>>>>>> My system is on a UPS. Nothing else in the rack glitches.
>>>>>>> 
>>>>>>> On 2020-09-15 8:36 p.m., Michael Knill wrote:
>>>>>>>> Thanks Chris
>>>>>>>> Yep I have plenty out there too with no issues. It also happened on a 
>>>>>>>> Qotom box so not hardware related.
>>>>>>>> Regards
>>>>>>>> Michael Knill
>>>>>>>> *From: *AstLinux List <astlinux-users@lists.sourceforge.net>
>>>>>>>> *Reply to: *AstLinux List <astlinux-users@lists.sourceforge.net>
>>>>>>>> *Date: *Wednesday, 16 September 2020 at 8:53 am
>>>>>>>> *To: *AstLinux List <astlinux-users@lists.sourceforge.net>
>>>>>>>> *Cc: *The Cadillac Kid <eldorado...@yahoo.com>
>>>>>>>> *Subject: *Re: [Astlinux-users] APU2 keeps locking up
>>>>>>>> for whatever its worth..  from a hardware standpoint I have probably 
>>>>>>>> 200 APU2s in the field and dont have then just freeze like that..  
>>>>>>>> granted they arent running astlinux, but just mentioning it from a 
>>>>>>>> power / hardware point of view.
>>>>>>>> mine are all running Centos 6.X and asterisk 11 or 13
>>>>>>>> I have had a few chan_sip freezes.. (we wrote a watchdog to catch 
>>>>>>>> those and restart asterisk).. we get maybe 1 every 3 or 4 months .. 
>>>>>>>> (not each site but collectively)
>>>>>>>> I have kenrel panicked an APU before by upping and downing the 
>>>>>>>> ethernet port too much (or so it seems)..  it doesnt happen very often 
>>>>>>>> and is hard to repeat in the lab.  but have done it esp on an 
>>>>>>>> install..  where one is prone to plug and unplug cables multiple times 
>>>>>>>> in succession for dressing in..
>>>>>>>> I have had a few power bricks go bad.. in all cases there was just no 
>>>>>>>> output..  no lights on the board at all. its not been that many 3 or 
>>>>>>>> 4..  considering we have sites in some pretty lightning-prone areas i 
>>>>>>>> dont feel too bad about a few power bricks.
>>>>>>>> we run UPSs on all of our sites
>>>>>>>> we run the US power supply that is sold on the PC-Engines store.
>>>>>>>> On Tuesday, September 15, 2020, 6:04:44 PM EDT, Michael Knill 
>>>>>>>> <michael.kn...@ipcsolutions.com.au> wrote:
>>>>>>>> Yep I would say environmental for 1, maybe 2 sites but for 3 sites and 
>>>>>>>> all only recently I cant see how it could be.
>>>>>>>> No serial or long ethernet cables are connected.
>>>>>>>> Yes completely different power adaptors when I changed from APU2 -> 
>>>>>>>> Qotom.
>>>>>>>> Yes they are all DSL however ALL different modems and service types.
>>>>>>>> I'm thinking I will upgrade all Runnix versions at these sites and if 
>>>>>>>> still happening upgrade to 1.3.10 and if still happening then I have 
>>>>>>>> no idea what to do.
>>>>>>>> Regards
>>>>>>>> Michael Knill
>>>>>>>> On 16/9/20, 7:36 am, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com 
>>>>>>>> <mailto:li...@lonnie.abelbeck.com>> wrote:
>>>>>>>> So a UPS may solve the issue as with Site 1 ?
>>>>>>>> Do you have any serial cables connected ?
>>>>>>>> Any long ethernet cables connected ?
>>>>>>>> Is this with a variety of power adapters ?  ie. the APU2 -> Qotom 
>>>>>>>> switch did the power adapter change as well ?
>>>>>>>> Sure sounds environmental to me.
>>>>>>>> I've seen DC-to-DC UPSs for about $40 USD, but never tried one.
>>>>>>>> https://protectli.com/product/uninterruptible-power-supply/
>>>>>>>> Lonnie
>>>>>>>>> On Sep 15, 2020, at 3:58 PM, Michael Knill 
>>>>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>>>>  wrote:
>>>>>>>>> 
>>>>>>>>> Ok I'm reviving this thread as I have now had my third site with this 
>>>>>>>>> issue.
>>>>>>>>> 
>>>>>>>>> Symptom:
>>>>>>>>> Astlinux completely locks up and requires a power reset. The log 
>>>>>>>>> shows NOTHING in all cases.
>>>>>>>>> 
>>>>>>>>> Troubleshooting conducted:
>>>>>>>>> Site 1 - The problem has not occurred since both a UPS AND Power 
>>>>>>>>> Filter have been added
>>>>>>>>> Site 2 - A power filter has been added and the problem has 
>>>>>>>>> reoccurred. I have completely changed the system from an APU2 to 
>>>>>>>>> Qotom and it did the same thing again
>>>>>>>>> Site 3 - A known working APU2 was installed and it locked up 
>>>>>>>>> yesterday.
>>>>>>>>> 
>>>>>>>>> I have checked mSATA cards and they were different across systems at 
>>>>>>>>> these sites.
>>>>>>>>> All systems are running 1.3.7.1 but I am running this at many other 
>>>>>>>>> sites on the same hardware with no issues.
>>>>>>>>> 
>>>>>>>>> Power quality testing is extremely expensive and surely I cant be 
>>>>>>>>> having a power issue at 3 sites!
>>>>>>>>> The whole thing just doesn't make any sense and I don't know where to 
>>>>>>>>> go from here.
>>>>>>>>> Any ideas?
>>>>>>>>> 
>>>>>>>>> Regards
>>>>>>>>> Michael Knill
>>>>>>>>> 
>>>>>>>>> On 22/4/20, 9:24 pm, "Michael Knill" 
>>>>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>>>>  wrote:
>>>>>>>>> 
>>>>>>>>> Looks like this problem was bad power. I was told by the local IT Guy 
>>>>>>>>> that there are regular brownouts so I installed a UPS. No more 
>>>>>>>>> problems since doing so.
>>>>>>>>> Seems like APU's don't like low voltage scenarios.
>>>>>>>>> 
>>>>>>>>> Thanks for your help.
>>>>>>>>> 
>>>>>>>>> Regards
>>>>>>>>> Michael Knill
>>>>>>>>> 
>>>>>>>>> On 13/4/20, 1:05 pm, "Michael Knill" 
>>>>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>>>>  wrote:
>>>>>>>>> 
>>>>>>>>>    Yes could be but very unusual. I have never had this problem with 
>>>>>>>>> any other APU.
>>>>>>>>>    Maybe I will look for a good surge suppressor.
>>>>>>>>> 
>>>>>>>>>    Regards
>>>>>>>>>    Michael Knill
>>>>>>>>> 
>>>>>>>>>    On 13/4/20, 12:47 pm, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com 
>>>>>>>>> <mailto:li...@lonnie.abelbeck.com>> wrote:
>>>>>>>>> 
>>>>>>>>>        Interesting, maybe bad power (spikes, noise, etc.)
>>>>>>>>> 
>>>>>>>>>        Test with a UPS attached or good surge suppresser.
>>>>>>>>> 
>>>>>>>>>        Lonnie
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>> 
>>>>>>>>>> On Apr 12, 2020, at 9:17 PM, Michael Knill 
>>>>>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>>>>>  wrote:
>>>>>>>>>> 
>>>>>>>>>> Hi Lonnie
>>>>>>>>>> 
>>>>>>>>>> I have replaced the hardware already and it did EXACTLY the same 
>>>>>>>>>> thing ☹
>>>>>>>>>> 
>>>>>>>>>> Regards
>>>>>>>>>> Michael Knill
>>>>>>>>>> 
>>>>>>>>>> On 13/4/20, 12:15 pm, "Lonnie Abelbeck" <li...@lonnie.abelbeck.com 
>>>>>>>>>> <mailto:li...@lonnie.abelbeck.com>> wrote:
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>>> On Apr 12, 2020, at 7:03 PM, Michael Knill 
>>>>>>>>>>> <michael.kn...@ipcsolutions.com.au<mailto:michael.kn...@ipcsolutions.com.au>>
>>>>>>>>>>>  wrote:
>>>>>>>>>>> 
>>>>>>>>>>> May not have anything to do with Astlinux but I have a site which 
>>>>>>>>>>> completely locks up e.g. cannot even communicate using serial port.
>>>>>>>>>>> On reboot its fine but there is nothing in the logs but the bootup 
>>>>>>>>>>> messages.
>>>>>>>>>>> So far I have replaced the hardware with new storage as well and 
>>>>>>>>>>> power supply and it is still doing it.
>>>>>>>>>>> 
>>>>>>>>>>> It is currently running Astlinux 1.3.7.1 which has been running 
>>>>>>>>>>> fine on another APU2 but its only been 8 days.
>>>>>>>>>>> 
>>>>>>>>>>> Any ideas what I can do next?
>>>>>>>>>>> 
>>>>>>>>>>> Regards
>>>>>>>>>>> Michael Knill
>>>>>>>>>> 
>>>>>>>>>> Sounds like an APU2 hardware issue.
>>>>>>>>>> 
>>>>>>>>>> Maybe Pascal will give you a replacement.
>>>>>>>>>> 
>>>>>>>>>> Lonnie
>>>>>>>>>> 

Michael

http://www.mksolutions.info





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