Hello Paul,

That is a good tip re using a specific “low ceiling credit card”. Thanks.

 

Justin, I have dealt with all three companies that you mention. Your experience 
with Paypal sounds horrific, but like Mike B, I have not had any problems with 
them over an extended period. 

 

Telstra and eBay are something else again. I am a current Telstra customer( 
only because of their scope), and am at this point in time, reasonably 
satisfied with their service. However this was not always the case. In the past 
from my experience with them( 30 plus years), I am sure that they would rate in 
the bottom 5% over most of this time. So it comes down to who is driving the 
company at any point in time, and what standards/values are set by these 
people. As the members of the Board and senior executives change, so will  
policy change regarding the level of customer service offered.

 

I would be very interested to get comment from Simon Hackett.

 

As to eBay, they are a VERY sophisticated company, and their policy has never 
changed. They work on the principal that “We will look after you” if things go 
wrong. In fact this rarely happens. Their staff is trained to look after the 
interests of eBay only – not your interest:  Just in case you don’t get it, let 
me add that I am talking about the Company eBay. I have almost invariably had a 
pleasant experience when dealing with people that use the eBay system.

 

In his post I am surprised that Justin did not mention Insurance Companies. 
Every one of them  works on exactly the same principle - ”we will look after 
you”. Be assured that eBay and  your insurance company are NOT your friends. 

 

Gary

 

 

 

 

 

From: Aus-soaring [mailto:[email protected]] On Behalf Of 
Paul Bart
Sent: Monday, 11 April 2016 4:54 PM
To: Discussion of issues relating to Soaring in Australia.
Subject: Re: [Aus-soaring] SkySight.io - next generation soaring weather 
forecast

 

Hi Justin

This is quite concerning as I use PayPal. However I wonder, why did your 
friends had entire sets of accounts registered with PayPal? I operate a low 
ceiling credit card I use when OS and for all Internet purchases, including 
PayPal, however one has to link at least one bank account as well. So I am very 
curious how they could lock other bank accounts. So far I had zero problems 
with PayPal over many years of use, unlike my other( local) credit card 
provider which allowed my credit card emptied from some casino in Egypt. That 
was quite a few years back though, I think they are far better at monitoring 
unusual purchase patterns now.

Cheers

Paul

On Apr 11, 2016 04:57, "Justin Couch" <[email protected]> wrote:

On 11/04/2016 12:46 PM, DMcD wrote:

Absolutely atrocious company to deal with


Are they any worse than Ebay? Or Google? or Telstra.


Yes. (well Paypal used to be owned by eBay....)

Two friends had their entire set of bank accounts and credit cards frozen by 
paypal and given no reason why. I also had my own sacrificial credit card 
locked by them as well. They were not able to get anyone to answer, nor get 
them unlocked for quite a few months causing severe financial distress (house 
loan defaults etc etc). They were eventually unlocked without any hint of 
wording or why, nor any apology or restitution for the financial problems 
caused.

If you don't mind having your entire financial life screwed over, by all means 
make use of them. They are completely unregulated because "we are not a bank". 
At least ebay/google/telstra etc are not capable of causing that much damage to 
your life. My and my friend's experience is very far from isolated case.


-- 
Justin Couch                                 http://www.vlc.com.au/
Java 3D Graphics Information                    http://www.j3d.org/
LinkedIn                     http://au.linkedin.com/in/justincouch/
G+                                                       WetMorgoth
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