>>and closed it a week later as ‘resolved’, even though it was anything but
Sounds right. Telstra have the same manual. You make a complain and you get called by some robot-sounding thing who closes the case for you before you can breathe. It's modern customer service and obviously how to make enormous amounts of money. D _______________________________________________ Aus-soaring mailing list [email protected] http://lists.base64.com.au/listinfo/aus-soaring
