By directX do you mean the flash player version?

I would assume all the machines have a similar config as they are all
at one corporate site. I'll call and check.



On Jul 14, 1:47 pm, Fabrice3D <[email protected]> wrote:
> this is definitly no away problem, neither a corrupted file.
>
> just to make sure, tell me: the computers you talk about are they not  
> only windows machines?
> and they do run XP and they have a certain version of the directX?
>
> Fabrice
>
> On Jul 14, 2009, at 2:20 PM, RobColton wrote:
>
>
>
> > Here's a URL to a screengrab
>
> >http://digital.wwavrc.co.uk/cruk/maperror.jpg
>
> > Fingers xed.
>
> > On Jul 14, 1:14 pm, Fabrice3D <[email protected]> wrote:
> >> a jpg or url would help...
>
> >> fab
> >> On Jul 14, 2009, at 1:56 PM, RobColton wrote:
>
> >>> Hi
>
> >>> New to this group and not a programmer by any means - so please be
> >>> patient.
>
> >>> We have created a stylised map of the UK in Cinema4D and use  
> >>> Away3D in
> >>> Flash. Occasionaly and for only a few people on certain machines  
> >>> or in
> >>> certain locations the map 'breaks' it's been described as broken
> >>> glass. The polygons become random leaving a view with the UK made up
> >>> or triangles going in every direction and being unrecognisable as  
> >>> the
> >>> UK.
>
> >>> We've remade the model but the same people are getting the  
> >>> problem. I
> >>> suspect either corruption in downloading or maybe a display driver
> >>> conflict - fact is I haven't a clue where to start.
>
> >>> Help!!!
>
> >>> All suggestions welcomed.
>
> >>> R

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