Hi Elaine,

The upgrade to MacKiev is free for existing customers. Go to their website and 
click around for what you need. http://www.mackiev.com/


What I did was explain the issues I was having and my email was answered within 
1 day. They provided me with the information I needed to download the upgrade 
file. It took about 5 minutes to do. I like the FTM software and I am so glad 
that they took over and addressed issues. The problems I was having are gone 
with the upgrade.


Good luck!


Denise D'Antona


-----Original Message-----
From: E. Sharp <[email protected]>
To: azores <[email protected]>
Sent: Thu, Oct 27, 2016 1:42 pm
Subject: RE: [AZORES-Genealogy] Family Tree Maker FTM16 support ending - Need 
Info on New Program



Ralph,
 
I am still having the 32/64 bit problem and have been living with it for over a 
year.  On my FTM 16, I can no long post  Edit-Notes and I use this a lot 
referencing where I found a record.  I put the notes in but they erase as soon 
as I leave the note.  I asked FTM for help but nothing there.  I wonder if I 
will still have this problem when I update to MacKiev and plan to ask them 
about it before I purchase it.  I would like to stay with this program as I do 
not like learning new things anymore.  On my older computer, I do not have this 
problem but it is so slow!!
 
ā€œEā€
 

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