Kern Sibbald wrote: > On Thursday 28 June 2007 18:14, Thomas Traeger wrote: > >> Kern Sibbald schrieb: >> >>> If you are familar with RT, I would appreciate hearing your comments about >>> this proposal. If you are not familar with RT, you might want to take a >>> > look > >>> at their site, though reading their documentation and viewing their >>> screenshots is not quite the same as using the system. For more see: >>> >>> http://bestpractical.com/rt >>> >>> >>> >>> >> maybe trac is also an option? >> >> http://en.wikipedia.org/wiki/Trac >> *http://trac*.edgewall.org >> >> It integrates a wiki, ticket system, milestone management and subversion >> browser. >> > > Thanks. Unfortunately, it seems to lack an email interface. RT (and most > likely otrs) has email input to the tracking system -- this is, IMO, an > essential requirement. >
Define email interface? There is a plugin that you can use to have Trac pickup new tickets from a mailbox, and it does email out ticket updates and other information if you want. I think this is the one I was using a while back: https://subtrac.sara.nl/oss/email2trac I've used Trac a bunch, and I think it's ideal for managing development as well, due to the SVN itegration, and being able to link tickets to commits, and links into Wiki.. I don't know how well the milestones work, but they could be helpful too. > >> Tom >> >> >> ------------------------------------------------------------------------- >> This SF.net email is sponsored by DB2 Express >> Download DB2 Express C - the FREE version of DB2 express and take >> control of your XML. No limits. Just data. Click to get it now. >> http://sourceforge.net/powerbar/db2/ >> _______________________________________________ >> Bacula-devel mailing list >> Bacula-devel@lists.sourceforge.net >> https://lists.sourceforge.net/lists/listinfo/bacula-devel >> >> > > ------------------------------------------------------------------------- > This SF.net email is sponsored by DB2 Express > Download DB2 Express C - the FREE version of DB2 express and take > control of your XML. No limits. Just data. Click to get it now. > http://sourceforge.net/powerbar/db2/ > _______________________________________________ > Bacula-devel mailing list > Bacula-devel@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/bacula-devel > ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ Bacula-devel mailing list Bacula-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/bacula-devel