On 6/28/07, Kern Sibbald <[EMAIL PROTECTED]> wrote:
> On Thursday 28 June 2007 15:36, Andreas Helmcke wrote:
> > Hello,
> >
> > On 28.06.2007 14:13, Kern Sibbald wrote:
> > > If you are familar with RT, I would appreciate hearing your comments about
> > > this proposal.  If you are not familar with RT, you might want to take a
> look
> > > at their site, though reading their documentation and viewing their
> > > screenshots is not quite the same as using the system.  For more see:
> > >
> > > http://bestpractical.com/rt
> > >
> >
> > If you are not bound to RT it might be worth to take a look at an
> > alternative:
> >
> > http://otrs.org/
> >
> > There you can even find a demo system so you are not limited to
> > documentation and screenshots :-)
> >
> > (I have to admit, that I don't know neither RT nor OTRS personally)
> >
> >
> > Should this new system be used in addition to mantis or will the bugs be
> > moved?
>
> Oh, I forgot to answer this: no, I think Mantis is better adapted to entering
> and resolving bugs than RT is.  RT is much more an issue tracking system, or
> in the case of the developers, an issue and project tracking system.
> Potentially, we can use RT to assign Mantis bugs, but we need to experiment
> with that.

Personally id say that was a bad call. Put all of it in one system.
Having to use different systems for different things is just a pain
IMO.

But thats just my $0.02

yves
-- 
perl -Mre=debug -e "/just|another|perl|hacker/"

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