On Thursday 28 June 2007 15:36, Andreas Helmcke wrote: > Hello, > > On 28.06.2007 14:13, Kern Sibbald wrote: > > If you are familar with RT, I would appreciate hearing your comments about > > this proposal. If you are not familar with RT, you might want to take a look > > at their site, though reading their documentation and viewing their > > screenshots is not quite the same as using the system. For more see: > > > > http://bestpractical.com/rt > > > > If you are not bound to RT it might be worth to take a look at an > alternative: > > http://otrs.org/ > > There you can even find a demo system so you are not limited to > documentation and screenshots :-)
Yes, I have also heard about otrs, and it is not impossible that I'll use it. Apparently, it has a few more features than RT but from what I understand, it is a bit more difficult to administer (more complicated). > > (I have to admit, that I don't know neither RT nor OTRS personally) > > > Should this new system be used in addition to mantis or will the bugs be > moved? > > > Andreas > > > ------------------------------------------------------------------------- > This SF.net email is sponsored by DB2 Express > Download DB2 Express C - the FREE version of DB2 express and take > control of your XML. No limits. Just data. Click to get it now. > http://sourceforge.net/powerbar/db2/ > _______________________________________________ > Bacula-devel mailing list > Bacula-devel@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/bacula-devel > ------------------------------------------------------------------------- This SF.net email is sponsored by DB2 Express Download DB2 Express C - the FREE version of DB2 express and take control of your XML. No limits. Just data. Click to get it now. http://sourceforge.net/powerbar/db2/ _______________________________________________ Bacula-devel mailing list Bacula-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/bacula-devel
