I appreciate everyone's advice on how many machines I should have in my home or how I should use them. I have a laptop, a "normal" desktop workstation, and a Mac mini that I use as a DVD player/media center/ automated backup system hooked up to a TV. With media centers becoming more popular, your notion that "there is no logical third machine" is going to become less and less true. Apple realizes this with FairPlay and the iTunes Music Store, which is more flexible and doesn't impose a 2-machine limit on downloaded songs. (Yes, FairPlay is limited, but the limit is more reasonable.)

The issue is this: Bare Bones should be honest. I bought a single user license. If, when I purchased the software, it said UP FRONT I was buying a two-machine license, I would have less cause to complain. But for whatever reason, Bare Bones is hiding the fact that when you buy a single-user license, you're really buying a two- machine license. Why the dishonesty? Why hide it in the license agreement, which nobody sees until after the purchase, and which nobody except for a handful of pedants on this list ever reads anyway? If Microsoft pulled this kind of bait-and-switch, I guarantee this group wouldn't be the "amen chorus" it has been today.

Secondly, I did not realize it was incumbent upon me to suggest reasonable alternatives to Bare Bones' current sales model. I, as the customer, have a right to say that their current model doesn't work for me. I did suggest an alternative, and then people complained that this didn't work for Bare Bones. I forgot that as the customer, my duty was to ensure that I use the product in a way that satisfies Bare Bones, not the other way around. Silly me. I apologize for ever suggesting such a thing.

Bare Bones got it right with Yojimbo. They allow one user to use it on as many machines as you like. That's the model I would like to see BBEdit use.

Next time there's a paid upgrade for BBEdit, I will re-evaluate their license and decide whether my needs can be better met by other products. Hopefully, by then, Bare Bones will have realized that there are current and potential customers out there who use the product in different ways, not just The One True Way Bare Bones Engineers Have Decided You Must Work. I would happily pay a reasonable amount more for a license that accommodated my usage patterns. Right now, that's not an option, because the 10-user license is overkill and prohibitively expensive, and I simply don't think it is fair that a "single user" (me) should have to buy TWO "single user" licenses to the tune of $400 for a text editor.

In the meantime, it is a sunk cost, so I will continue working around the product's artificial restrictions until it becomes so frustrating that I'm driven to purchase the much cheaper TextMate.






On May 16, 2006, at 6:06 PM, Greg Raven wrote:

I also think Bare Bones Software should change the slogan for BBEdit, but only because I do not appreciate the sexual connotations. I would suggest "It doesn't stink."

However, I'm guessing that changing the BBEdit slogan is not going to appease the OP, despite the subject he assigned this thread.

I've never run across this issue, even though I use several instances of BBEdit concurrently, much of the time. We have at least ten Macs at our home, sharing the same network. I am the only one who uses BBEdit, and I have it installed only on my PowerMac G4 -- my main machine. On most of our other machines, I've installed TextWrangler just in case I need to whip up a text file but don't want to trudge all the way to the room we have set up as an office.

On my main computer, I have multiple user accounts set up, and I use BBEdit in each of those accounts without problem. This allows me to switch among projects and keep documents, web pages, e-mail, addresses and phone numbers, and other materials segregated. For me, it's more of a pain to try to get something done on a project without all my associated files, than it is to go to my main machine when I want to get some work done. If I need a file from another machine, I log into it and copy it over.

Despite what the OP claims, there is clearly and logically a difference between a two-computer limit and a three-computer limit. Two computers might be home and office, or they might be desktop and portable. There is no "logical" third computer, just as there is no logical reason for us to have so many Macs around the house. I fail to see how there could be any realistic mechanism that would prevent software pirates from using BBEdit on three machines (paying for only one license), but allow legitimate single users to run a single license of BBEdit on three or more machines. I do not feel that it is realistic to have Bare Bones employees contacting suspected software pirates by phone. Nor do I believe it would be efficacious to do so.

If it takes too long to quit and re-start BBEdit on a machine you are leaving, then my guess is that the machine in question is too slow, and you'd be better off consolidating your projects onto one (faster) machine. If it's not a question of speed, then what's the problem? If you forget to quit BBEdit from time to time, you can always turn on ARD access on each remote machine, and then use CotVNC to call up the remote machine and shut down the other instance(s) of BBEdit. It takes virtually no time at all this way -- no matter how large your house is.

--
Greg Raven
Apple Valley, CA


On May 16, 2006, at 11:56 AM, Evan wrote:

Hello,

I'm wondering if I'm the only one who noticed a (seemingly) new "feature" in the latest BBEdit. I use BBEdit on my laptop and two desktop machines at home. I bought a single user license. That's because I am one person: the very definition of "single user."

However, I noticed that I am now getting dialog boxes coming up on my copies of BBEdit if I have them running concurrently on my machines at home. They say: "Multiple copies of BBEdit with this serial number are in use on your network. Please ask your colleagues to quit their copies or quit your copy of BBEdit."

If it could hear, I'd tell BBEdit that I have no "colleagues" using it...it's just me!

This nag box comes up just about every time I do anything. It never happened before yesterday. (My network configuration did change recently, so perhaps that's part of it.)

First off, this is annoying because BBEdit is a rather expensive program for a text editor. And after using it for YEARS with no problem (and paying the multiple upgrade fees) on my several home machines, this new license scheme seems to be implemented without notice. I am a loyal, paying customer, yet Bare Bones is treating me like a crook. It's enough to make me start looking into other options. I'm simply not going to pay $600 for the privilege of using BBEdit on my three personal machines. I'm sure I'm not the only home user with more than one machine.

I sure hope they don't implement this scheme for Yojimbo, which I also used and paid for, because the very cool synchronization feature allows me to keep data synced between my two desktops and my laptop.

I'll admit, I didn't read the license agreement (who does?). I just assumed "single user license" meant what it said: that BBEdit could be used by a single user--and for years, until now, it did. I am a single user. Q.E.D.

Has Bare Bones changed their policy? I can find no mention of it on the website. Is there any hope of switching it back? If not, I guess it's time to move to something Cocoa-based, like TextMate.

If Bare Bones is going to start doing this with Yojimbo, please let me know so I don't waste my money on upgrade fees. I love Yojimbo and would hate to be without it, but I will ditch it in a second if you think you're going to get me to buy two additional licenses just for my own personal use.

BBEdit's slogan is "It doesn't suck." I don't know if that's true any longer.

Please reconsider, Bare Bones!!!

A soon-to-be-formerly-loyal customer.

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