On Sat, 20 Aug 2011 23:35:11 +0100, "G. T. Stresen-Reuter" <tedmaster...@gmail.com> wrote:
>I disagree that venting is valuable feedback for developers. To me, valuable >feedback is a use case followed by usability data that supports one >implementation or another. I completely disagree with that. Messages such as that from the OP are born of pure frustration. As a developer (or designer of any product) you should absolutely want to know why your product is causing such levels of frustration among your customer base, especially when it's clearly not an isolated incident. To disregard it without consideration would be arrogant. I think Neil's second paragraph in his response to my post is dead on. I'll also point out that I'm just a casual observer here. I just bought BBE last December because it was on sale. I haven't yet incorporated it into any kind of a regular routine so I have no strong attachments to any particular feature. I have a completely objective view on the situation and I can see clearly that there's a problem afoot and squashing the complainers isn't going to help anything. Kinda like Lion. And Firefox. And Ubuntu, and GNOME, and Windows 8, and... -- You received this message because you are subscribed to the "BBEdit Talk" discussion group on Google Groups. To post to this group, send email to bbedit@googlegroups.com To unsubscribe from this group, send email to bbedit+unsubscr...@googlegroups.com For more options, visit this group at <http://groups.google.com/group/bbedit?hl=en> If you have a feature request or would like to report a problem, please email "supp...@barebones.com" rather than posting to the group. Follow @bbedit on Twitter: <http://www.twitter.com/bbedit>
