Group policy on the new container causing problems?
-- Art Alexion MIS/Central Office Support Resources for Human Development ----- Original Message ----- From: [email protected] <[email protected]> To: A list for BES Admin's to discuss issues,etc. <[email protected]> Sent: Thu Apr 30 17:57:20 2009 Subject: [Bes-admins] User Store Moved on Exchange, BB unavail. Hey all. So we moved a user from one store to another on the same exchange server. Following this article (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB00142) I restarted dispatcher then controller. User showed up fine in BES Mgmt. console, however no emails were getting to user. I could send PIN messages from console, yet no email messages. Users inbox isn’t full. Deleted user, did battery pull. Had her call AT&T to see of any issues on their side, no changes to her account. It all had to do with the Exchange store move. I was able to send a remote kill (wipe) via BES console to her phone. Trying top reactivate her on BES now will not work. SMTP address is correct as well. I believe there is something in Exchange that is hung up on her account. Oh, before all of this we ran the Handheld Cleanup Tool with no errors. Mark Eggan | ITS Help Desk | 259 -8142 Information Systems Specialist II P Please consider the environment before printing this message. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- Bes-Admins mailing list is Sponsored by Port3101.org : Your BES Connection. http://www.dataoutages.com/3101
