Yes, the policy has been configured to wipe device to factory defaults, but 
that doesn't stop accounts that have been configured using the email setup 
icon, these use BIS settings and those accounts are tied to the pin#. So no 
matter how many times you wipe those emails still go the device.

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Eggan, Mark
Sent: Tuesday, November 17, 2009 10:27 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Block Personal Email

Is your policy to wipe devices prior to reissuing?  

 
Mark Eggan
(707) 259-8142 (p)
[email protected] 
 
 
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Art Alexion
Sent: Tuesday, November 17, 2009 10:22 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Block Personal Email

Sounds like more HR than IT issue.

On 11/17/2009 Albert Estrada wrote:
>  The problem we are having is when a user leaves and we reissue their
>  device, the new users is getting the prior users personal email. We
>  want to prevent this all together. Does any have any ideas?? I have
>  not been to successful on finding the answers in the forums.
>
> 
>
>  Your input is greatly appreciated.


-- 
Art Alexion
MIS/Central Office Support
Resources for Human Development


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