Thanks Chris for the info. I am trying to force the users to use 3rd party apps 
if they must get personal emails. The apps can be deleted during wipe, thus 
solving problem. I have configured most of the "service exclusivity" portions. 
Let me modify the firewall settings as well. Now will doing so still allow the 
users to use 3rd apps to receive personal emails or does it block them 
completely??

From: [email protected] 
[mailto:[email protected]] On Behalf Of Chris Burwell
Sent: Tuesday, November 17, 2009 11:00 AM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Block Personal Email

I found to fully block BIS accounts you have to configure "service exclusivity" 
as well as configuring the firewall policy to block incoming BIS messages. I 
learned this after discovering that some users were still able to get BIS 
accounts to function even with only "Service Exclusivity" configure.

- Chris
On Tue, Nov 17, 2009 at 1:54 PM, Jonathan Barker 
<[email protected]<mailto:[email protected]>> wrote:
Give your service provider a call and have them disable that service for your 
mobile #'s?  I don't know if they can do that, but it's worth checking.

From: 
[email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Albert Estrada
Sent: Tuesday, November 17, 2009 10:12 AM
To: '[email protected]<mailto:[email protected]>'
Subject: [Bes-admins] Block Personal Email

I am trying to find a way to prevent users from loading personal email accounts 
on their device via the email setup page. I have found in the IT policy how to 
block access in the initial setup. The problem I am facing is how can I block 
the users that already have these accounts setup on their phone. Is it possible 
to block non corporate service books???

The problem we are having is when a user leaves and we reissue their device, 
the new users is getting the prior users personal email. We want to prevent 
this all together. Does any have any ideas?? I have not been to successful on 
finding the answers in the forums.

Your input is greatly appreciated.

Albert Estrada
Network Support
P: (909) 890-2094
F: (909) 890-5768
[email protected]<http://www.iehp.org/>
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