Thanks Art, that might be a good back up plan if we are not able to block directly on the device, at least we can reset those account and manually delete.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Art Alexion Sent: Tuesday, November 17, 2009 10:53 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Block Personal Email I suppose the real problem is not when they use the email setup icon on the decive, but when they log in to BIS from a desktop browser which is the problem. There you have to create a password which likely isn't shared with anyone in the company. If it is done with the email icon, it is pretty easy when wiping to also delete all of the accounts. I came across a document a while back. I didn't save the URL. It explained how to reset a BIS account. The context was when a user set up email on the BB, but now wants to use BIS from a browser, but has no uid/pwd. It involves resetting the BIS account. If you can find that by searching resetting BIS, it may solve your problem as well. On 11/17/2009 Albert Estrada wrote: > Yes, the policy has been configured to wipe device to factory > defaults, but that doesn't stop accounts that have been configured > using the email setup icon, these use BIS settings and those accounts > are tied to the pin#. So no matter how many times you wipe those > emails still go the device. -- Art Alexion MIS/Central Office Support Resources for Human Development _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins --------------------------------- NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you. _______________________________________________ Bes-Admins mailing list [email protected] http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins ---------------------------------
