Content protection would do it.
Complex passwords would also - that was confusing the first time I saw it.
The device rejects the password but there was no indication of that.  You
could also see this if you have other password restrictions, like no repeat
passwords.

When I reset passwords now I append that day's date, ie test1125 for today.


On Wed, Nov 25, 2009 at 10:42 AM, Sobey, Richard A
<[email protected]>wrote:

>  All,
>
>
>
> One of my BES 5.0 users forgot his password. I used the BAS to set a new
> password and lock the handheld, but the new password never got applied to
> the device. When I tested this with my own Blackberry, it seems that the new
> password only got applied when the handheld was unlocked in the first place.
>
>
>
> Can someone confirm this is the correct behaviour / by design / not a bug
> etc? I can see why it would this way, so no problem really.
>
>
>
> Thanks
>
>
>
> Richard
>
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