That's not correct for the 8800 - An activation will NOT wipe the 8800. You'll 
need to manually wipe it first, then activate.

You are correct with your assumptions about the new bold - everything should 
carry over with the activation.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Shari Shostak
Sent: Thursday, April 22, 2010 4:41 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Best Practice when a current BES user gets a newer BB 
HH

The execs are getting the newer BOLD devices and turning theirs in so another 
staff person can get the older device.
I would like to be able to hand the VP a new BOLD with some of their old setup 
intact - like having their password carry over and any BIS setup carryover to 
the new BOLD from old 8800.  Is it possible?
I think I'd have to use the first option I stated below for this to happen for 
the BOLD.
For the 8800, a new user would be activated. So, I get the fact I wouldn't have 
to wipe it - an activation would take care of it.

From: [email protected] 
[mailto:[email protected]] On Behalf Of Jeff Peters
Sent: Thursday, April 22, 2010 3:34 PM
To: [email protected]; A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Best Practice when a current BES user gets a newer BB 
HH

Why even wipe the old one until it was necessary to clean it off? Once you 
activate the new one with the carrier its as good as gone as far as bes is 
concerned.

From: [email protected] 
[mailto:[email protected]] On Behalf Of 
[email protected]
Sent: Thursday, April 22, 2010 4:27 PM
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] Best Practice when a current BES user gets a newer BB 
HH

#2.

WHY??  And kill all their links / bookmarks / Bluetooth profiles???

This is a benefit of BES...

________________________________
From: Shari Shostak <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Thu, April 22, 2010 4:25:01 PM
Subject: [Bes-admins] Best Practice when a current BES user gets a newer BB HH
I think there are 2 ways to do it:

1)      Wipe old HH device but leave BES user setup & activate new device

2)      Delete user from BES and re-create user & activate new device

Which way is considered Best Practice?



Shari Shostak, Systems Analyst
[email protected]
952-853-8567

Stratis Health
2901 Metro Drive
Suite 400
Bloomington, MN 55425
www.stratishealth.org<http://www.stratishealth.org>


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