Not so, I believe. BIS accounts will need to be told the PIN of the new device and all Service Books pushed to it. If you have password policies you may not be able to use the old password on the new device.
Activations will never wipe a Blackberry unless a) IT policy will conflict or b) you choose to when it prompts you. Cheers Richard From: [email protected] [mailto:[email protected]] On Behalf Of Jeff Peters Sent: 22 April 2010 21:43 To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Best Practice when a current BES user gets a newer BB HH That's not correct for the 8800 - An activation will NOT wipe the 8800. You'll need to manually wipe it first, then activate. You are correct with your assumptions about the new bold - everything should carry over with the activation. From: [email protected] [mailto:[email protected]] On Behalf Of Shari Shostak Sent: Thursday, April 22, 2010 4:41 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Best Practice when a current BES user gets a newer BB HH The execs are getting the newer BOLD devices and turning theirs in so another staff person can get the older device. I would like to be able to hand the VP a new BOLD with some of their old setup intact - like having their password carry over and any BIS setup carryover to the new BOLD from old 8800. Is it possible? I think I'd have to use the first option I stated below for this to happen for the BOLD. For the 8800, a new user would be activated. So, I get the fact I wouldn't have to wipe it - an activation would take care of it. From: [email protected] [mailto:[email protected]] On Behalf Of Jeff Peters Sent: Thursday, April 22, 2010 3:34 PM To: [email protected]; A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Best Practice when a current BES user gets a newer BB HH Why even wipe the old one until it was necessary to clean it off? Once you activate the new one with the carrier its as good as gone as far as bes is concerned. From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Thursday, April 22, 2010 4:27 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Best Practice when a current BES user gets a newer BB HH #2. WHY?? And kill all their links / bookmarks / Bluetooth profiles??? This is a benefit of BES... ________________________________ From: Shari Shostak <[email protected]> To: "[email protected]" <[email protected]> Sent: Thu, April 22, 2010 4:25:01 PM Subject: [Bes-admins] Best Practice when a current BES user gets a newer BB HH I think there are 2 ways to do it: 1) Wipe old HH device but leave BES user setup & activate new device 2) Delete user from BES and re-create user & activate new device Which way is considered Best Practice? Shari Shostak, Systems Analyst [email protected] 952-853-8567 Stratis Health 2901 Metro Drive Suite 400 Bloomington, MN 55425 www.stratishealth.org<http://www.stratishealth.org>
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