Hmm, I never saw a KB article, but when I went through the upgrade it said 
"Upgrading database schema..." for about 60-120 seconds. It's possible it goes 
through the motions of that stage of setup even if there's nothing to update I 
guess.

From: [email protected] 
[mailto:[email protected]] On Behalf Of David Liu
Sent: 07 June 2011 06:27
To: A list for BES Admin's to discuss issues, etc.
Subject: Re: [Bes-admins] BES Admin keep getting kicked off BES

Richard, can you elaborate on the "schema update on BES/Monitoring db" (a link 
to RIM kb maybe? I dont see this in the release notes. Googlefu is failing me. 
We're currently on 5 SP3 MR1.

Thanks
On Mon, Jun 6, 2011 at 10:30 AM, Sobey, Richard A 
<[email protected]<mailto:[email protected]>> wrote:
I skipped SP2, but went from 5.0.0 > 5.0.1 > 5.0.3 and have never seen this 
issue. All the admins I've added, who don't have Blackberrys, have stayed added.

I'd suggest an upgrade to SP3 MR2 if your main admin guy agrees. It'll need a 
schema upgrade on the BES configuration and monitoring database, but it was 
painless for me :)

From: 
[email protected]<mailto:[email protected]> 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Bradley, Carla
Sent: 06 June 2011 14:08

To: A list for BES Admin's to discuss issues, etc.
Subject: [Bes-admins] BES Admin keep getting kicked off BES

I do the provisioning for our BlackBerry devices but I do not have a BlackBerry 
myself so I'm not on the BES server. Every few weeks I disappear off the BES 
server and am unable to log on. Our BES engineer adds me back and I'll be good 
for a few weeks. Waiting to be added back has put me in a bind once or twice. 
Is there a way to keep this from happening?

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