Thanks Eric, I actually did kill my server and restart last night and have not seen the login/logoff problem occur again (see update below). I'm still using the same configuration, so we may be able to rule Chrome or OSX 10.6.4 as the cause (although you never know with intermittent problems). I was not using the back button on the browser tab, but just reentering the password, so I don't think refresh is the cause of the escalating attempts. Once killed and restarted the password worked, so the caps locked or bad password issues were apparently not the cause (whew!).
Late update, after successfully logging on and off several times over the last 15 hours, I just got the '10 attempts - maximum 5' message and can't log on. I had not seen any unsuccessful logins since the most recent restart. Would you like me to kill my server and restart now, or is there a benefit to letting you have a look again? I think I may give it a try with Safari on the next restart and see if it is a browser related. Your thoughts? Cheers, bob On -Jun21-2010, at -Jun21-201011:37 AM, Eric Iverson wrote: > I haven't been able to duplicate your password problems. At this stage the > only way to reset your count so you can try again is to use JUM to kill your > server and restart it. Please let me know if this works and whether you see > any more funny stuff with the password. > > There is a small chance another person (a bad person) was trying to log > into your account. But more likely it is a logic bug and I'd appreciate any > additional observations. > > *** an additional thought > The 29 count is very mysterious. Hard to believe the mythical bad person > keeps hitting enter. Is there any chance that page is in your browser > history and in using your browser back button you are unknowingly doing page > refreshes? The page should be no-chache so this shouldn't happen but this is > an area to look into. I wonder if Chrome does something different here. > > On Sun, Jun 20, 2010 at 1:01 AM, bob therriault <[email protected]>wrote: > >> Hi Eric, >> >> I was able to log in and use the server under the user name of >> bob_therriault successfully, doing some simple interaction, opening files, >> and running labs. I then logged off and logged in again using the same >> password, at which point it indicated that there had been two unsuccessful >> attempts ( I hadn't been aware of any unsuccessful attempts!). Since I was >> allowed a maximum of 5 unsuccessful attempts, I was allowed back on again >> and everything worked fine. I then logged off. This morning when I tried to >> log on using the same password, it indicated 10 unsuccessful attempts and >> would not allow me access. Trying it two more times raised the attempts >> level to 12 (the counter seems to be working) but no successful log in. I am >> using Chrome for Mac on a MacBook Pro running Snow Leopard 10.6.4 Let me >> know if there is any further information you require. I am very enthused >> about integrating browsers into the J experience. >> >> Cheers, bob >> >> ps. I had sent this email earlier, before I had subscribed to the non-batch >> beta-forum (I hadn't seen it arrive, so I am resending). Subsequently, I >> tried logging in again (10 hours later) and now it is telling me that there >> are 29 failed attempts, and still not logging me on. bt >> ---------------------------------------------------------------------- >> For information about J forums see http://www.jsoftware.com/forums.htm >> > ---------------------------------------------------------------------- > For information about J forums see http://www.jsoftware.com/forums.htm ---------------------------------------------------------------------- For information about J forums see http://www.jsoftware.com/forums.htm
