On Tue, 2014-12-09 at 10:14 -0600, Bruce Dubbs wrote:
> Ken Moffat wrote:
> > On Tue, Dec 09, 2014 at 08:35:56AM -0300, Fernando de Oliveira wrote:
> >> On 08-12-2014 18:17, Christopher Gregory wrote:
> >>
> >>> Hello,
> >>>
> >>> I successfully got the gtk+2 version to work with lxpanel-0.8.0.  I am
> >>> using lxde at the moment.
> >>
> >> I think we need to add only this one.
> >>
> >   O/T - I'm not seeing any of Christopher's posts recently.  Whenever
> > I go into gmail, I usually find them in the spam (for some reason,
> > gmail does not like his posts), but on this separate account nothing.
> > I know that ntlworld mail is outsourced to google, I guess they are
> > applying similar filtering but without any way for those of us using
> > pop3 to get what they think is spam.
> 
> I went to my Google spam filter and also found 20 messages from 
> Christopher there.  I moved them back to my inbox and then I retrieved 
> them via POP.
> 
> I don't know why Google thought they were spam unless there is a lot of 
> spam origination from his ISP.
> 
> Hopefully Google can learn from me restoring the messages.
> 
> I'll note that I get a huge amount of spam from the mailing lists that 
> others don't see.  Of these Google does filter many and that is helpful.
> 
>    -- Bruce

Hello Everyone,

The issue with emails from my domain is a very long drawn out affair
that I am far from amused about.

It started about March/April due to my then hosting provider NOT
patching their php bb message board script and with me being at that
time neck deep in learning how the xml pages of the book were written
etc I did not check my email tracing tool, and I found that when I got
about 200 bounced messages that I could actually see that someone had
actually exploited the script.

Being a systems administrator. and having installed the exact same
webhosting management software, namely cpanel, on dozens of production
servers for a webhosting company I had thought that they would actually
know that they could never wait for cpanel to update the bundled open
source script, that they would need to actually download it from php
bb's website and re-package it in the format of what the cpanel
installer likes and delete the old version.

Once I had deleted the phpbb script along with the sub-domain it was on,
and effectively banned the whole of asia/china etc from accessing my
site I emailed support about it and after 3 days (when they claim 24/7
support) I had no reply from them I got a new host.

Now I thought that everything would be back to normal as there is no way
that I could possibly be unlucky enough to get two incompetent hosting
providers in a row.  Well it turned out that is exactly what happened.

It started with me not being able to send email to yahoo it was getting
bounced back.

As this was only about 2 to three days after changing hosting providers,
I was checking my domain's dns records using an online whois and I saw
that there was an error with my domains' records.  It was missing the
all important reverse dns record.  

I emailed support, and must say that for this particular issue being the
first technical support issue they actually responded in a timely manner
and started investigating it. I did get that issue resolved.

Then I needed to email my landlord to his hotmail account, and it
bounced back.  This was on the 7th of November.  Once again I emailed
support and got a reply that they are working on it.  Okay so I wait a
week and try again to send mail to hotmail.  Instant bounce.  Still no
reply from hosting provider.  Respond to ticket, this time getting more
than a little irritated with their lack of progress on it.

Wait another couple of weeks, sending emails to the throw away hotmail
account that I created, still bouncing.

I then last Saturday/Sunday got really pissed off at their lack of
action, so again responded to their ticket and told them that if they do
not get it resolved before the new year I would be changing hosting
providers and detail my experience with them on every webhosting review
site that I could find so that others wouldn't sign up with them.

Monday I got a reply from their tech that he was escalating it to a
level4 engineer.  Finally I managed to get a staff member who actually
did something other than futilely sending emails and watching them
bounce back to the account.


Later Monday evening I was able to finally send email to hotmail.

I have taken a look at the dns records for my domain, and they are HUGE.
I think that my "hosting" provider is a reseller of a reseller.

To solve the issue, they have had to add reverse dns entries for two ip
addresses and do reverse dns entries for both ipv4 and ipv6.

I have both dkim and spf enabled on my domain for emails which
authenticates my emails as coming from my domain and not spoofed.  I
have excluded every ip address other than the hosting providers email
server from being allowed to send email using my domain.  As the keys
are encrypted this is very hard for the kiddie spammers to actually get
around.  I don't think they have the brains for it anyway.

I have been getting a number of dmarc reports for my domain with dkm
failure, oddly enough those failures are happening for the
linuxfromscratch mailing lists.

I am now starting to get dmarc reports from the likes of yahoo, that
have a passed instead of failed result.

None of this has been within my power to solve as I do not have root
access to the servers in order to fix it myself.

Oh and yes gmail does have imap access.  It is a bit of a mission to set
it up, but I did get it working as I had to have another email account
for my domain registrar to send me email about my domain renewals etc.

Regards,

Christopher.

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